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features
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What is Gorgias?

Gorgias stands out as the top customer support solution for Shopify, significantly decreasing your initial response time by 30% and automating up to 30% of support tasks. Its robust integration feature enables you to modify or refund Shopify orders directly within Gorgias. Additionally, customers benefit from automated replies using template responses (macros) that include Shopify variables. You can conveniently oversee all customer communications—such as Facebook comments, social media interactions, and emails—consolidated in a single platform. This centralized management of customer interactions streamlines the support process, enhancing efficiency and response times.

What is AutoResponder?

I can send automated replies to your chosen messaging applications exactly how you desire. Customizing me on your smartphone is entirely free and incredibly easy! AutoResponder enables you to create automatic replies for your favorite messaging services, with a plethora of options for personalization. You can set up numerous unique rules for various messages or simply provide an out-of-office response with minimal effort. Furthermore, you can manage messages via your web server, connect with ChatGPT/GPT-4 or Dialogflow AI, or trigger custom actions using Tasker. With over 4 million downloads, AutoResponder stands out as the leading choice for automated messaging. You are empowered to craft unlimited auto-reply rules tailored specifically to your needs. This tool is adaptable and can handle any type of dialogue, unlocking a realm of opportunities! AutoResponder operates seamlessly with both WhatsApp and WhatsApp Business, guaranteeing accurate responses for your friends, clients, and other conversational exchanges. You can also configure it to automatically reply to incoming messages from the Viber platform. The customization capabilities are virtually boundless, and it can be used without requiring a login, which enhances its user-friendliness significantly. By using AutoResponder, you can transform your messaging experience like never before, making communication more efficient and enjoyable! Plus, its versatility allows for constant updates and improvements, ensuring you always have the best tools at your fingertips.

Media

Media

Integrations Supported

Instagram
Alhena
Boostopia
Briskine
COZYROC SSIS+ Suite
Dataddo
Dialogflow
GPT-4
Gobot
Help Desk Migration
MESA
Macha
Postscript
Rambox
SMSBump
Signal
Sourcetable
Tymeline
Unified.to
Wonderment

Integrations Supported

Instagram
Alhena
Boostopia
Briskine
COZYROC SSIS+ Suite
Dataddo
Dialogflow
GPT-4
Gobot
Help Desk Migration
MESA
Macha
Postscript
Rambox
SMSBump
Signal
Sourcetable
Tymeline
Unified.to
Wonderment

API Availability

Has API

API Availability

Has API

Pricing Information

$50.00/month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gorgias

Company Location

United States

Company Website

www.gorgias.com/

Company Facts

Organization Name

AutoResponder

Company Location

Germany

Company Website

www.autoresponder.ai/

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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