Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 3CX Reviews & Ratings
    4.4 out of 5 stars 1,237 Ratings
    Company Website for 3CX
  • Overmonitor Reviews & Ratings
    4.5 out of 5 stars 8 Ratings
    Company Website for Overmonitor
  • UptimeRobot Reviews & Ratings
    4.7 out of 5 stars 880 Ratings
    Company Website for UptimeRobot
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • ScalaHosting Reviews & Ratings
    4.9 out of 5 stars 2,389 Ratings
    Company Website for ScalaHosting
  • WaitWell Reviews & Ratings
    4.8 out of 5 stars 211 Ratings
    Company Website for WaitWell
  • Visual Visitor Reviews & Ratings
    4.9 out of 5 stars 251 Ratings
    Company Website for Visual Visitor
  • Zendesk Reviews & Ratings
    4.3 out of 5 stars 8,478 Ratings
    Company Website for Zendesk
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!

What is GotLiveChat?

Monitor your website effectively by utilizing one or more operators, establishing accounts for them as needed, and overseeing which websites they are permitted to manage. These operators have the capability to communicate privately with each other while keeping an eye on multiple websites to trace the sources of chat requests. Each operator is able to manage several websites simultaneously, and multiple operators can work together on the same collection of sites. Our live chat tool is designed to meet your unique customer support needs with flexibility. You can proactively engage with visitors on your website by sending them a chat invitation, presented as an interactive floating icon that they can choose to accept or dismiss. These invitations can be programmed to be dispatched at specific intervals or initiated manually by the operators. You have the option to display a standard 'chat now' graphic or a customizable chat invitation box featuring your unique message. This capability is especially advantageous for providing personalized invite requests that relate to the content visitors are engaging with, thereby enriching their experience. By implementing these strategies, you can cultivate stronger relationships with your audience, enhance customer satisfaction, and ultimately drive more meaningful interactions on your platform.

What is Click and Chat?

Our committed team is on hand 24/7 to connect with your website visitors and convert them into delighted clients! They engage in chat or text discussions, address questions, and assist with purchases! Furthermore, you receive full access to our chat software, allowing you to take control of conversations whenever you wish. Each customer enjoys our robust, enterprise-grade platform for customer engagement and marketing insights. You'll gain valuable information about who is visiting your site, the capability to initiate conversations, create skill groups, establish routing guidelines for your representatives and departments, and analyze data through more than 50 comprehensive reports. Utilize the skills of our experienced agents to keep your business responsive even when you're unavailable; you'll never miss the opportunity to connect with a potential client! Improve visitor engagement with personalized greetings and timely prompts that draw attention, all while staying updated on their past interactions and preferences. By soliciting customer feedback, you can enhance satisfaction rates and improve the quality of exchanges with your agents. This all-encompassing strategy not only strengthens customer loyalty but also supports the ongoing growth of your enterprise, ensuring that your business thrives in a competitive market. Ultimately, our service empowers you to create meaningful connections that resonate with your audience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$9.95 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

GotLiveChat.com

Date Founded

2000

Company Location

United States

Company Website

www.gotlivechat.com

Company Facts

Organization Name

Click and Chat

Company Location

United States

Company Website

clickandchat.com

Categories and Features

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Categories and Features

Managed Live Chat

Not specified

Popular Alternatives

CareColl Reviews & Ratings

CareColl

Intellial Solutions

Popular Alternatives

Equinox Reviews & Ratings

Equinox

Equinox Agents
ActiveHelper Live Chat Reviews & Ratings

ActiveHelper Live Chat

Mentat Technologies