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Ratings and Reviews 0 Ratings
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What is Grace?
Initiate your outreach today to connect with guests at the perfect time. Enable them to communicate through their preferred messaging apps, including WhatsApp, Viber, Line, SMS, and Facebook Messenger, to interact with the hotel. Craft a distinctive and personalized communication experience that truly makes an impression. Handle multi-language conversations and various requests seamlessly from a single platform. Grace allows multiple staff members to support guests simultaneously, each using their own devices while remaining fully integrated with the PMS. Critical guest information is easily accessible to the team, ensuring it is updated accurately when needed. By improving your engagement efforts, Grace not only boosts guest satisfaction but also provides essential analytical insights that can enhance service delivery. Your property's main landline is converted into a verified WhatsApp number, assuring guests of reliable communication. This system simplifies interactions, enabling you to keep guests informed, resolve their questions, share visuals, and even assess their emotional responses, thereby nurturing a deeper connection. Ultimately, this forward-thinking communication strategy not only streamlines operational processes but also fosters a welcoming environment that encourages repeat visits from guests, making them feel valued and appreciated. As a result, you position your hotel as a leader in guest relations, setting a new standard for hospitality excellence.
What is Easy InnKeeping?
GraceSoft's Easy InnKeeping software serves as a comprehensive tool for overseeing vacation rental properties, bed and breakfasts, and hotels. This all-in-one platform provides a diverse array of features, including booking management, online reservations, sales tracking, email marketing, payment processing, and guest management, all designed for user-friendliness. By utilizing Easy InnKeeping, property managers can maintain a competitive edge while fostering connections with their guests. This software not only simplifies operations but also enhances the overall guest experience, ensuring satisfaction and loyalty.
Integrations Supported
Airbnb
Booking.com
Facebook Messenger
Google Analytics
LINE
QuickBooks Online
QuickBooks Online Advanced
Viber
Vrbo
WhatsApp
Integrations Supported
Airbnb
Booking.com
Facebook Messenger
Google Analytics
LINE
QuickBooks Online
QuickBooks Online Advanced
Viber
Vrbo
WhatsApp
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$59.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Nevotek
Date Founded
2001
Company Location
United States
Company Website
www.nevotek.com/grace
Company Facts
Organization Name
GraceSoft
Date Founded
1999
Company Location
United States
Company Website
gracesoft.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking