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What is Granicus?
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What is EQ Outreach?
EQ Outreach is a distinguished platform specializing in digital and global case management solutions. Developed by Toplevel, this secure software operates on a Commercial Off-the-Shelf (COTS) framework. As a certified solution that integrates seamlessly with Microsoft platforms, it delivers robust and reliable digital case management services across the globe. Outreach supports a range of digital services that facilitate "channel shift," aligning with the UK Government's Digital by Default Service Standards and HMG’s Security Policy Framework. The platform significantly improves digital interactions between customers, organizations, citizens, and businesses, viewing all users as collaborative partners rather than just participants. This design empowers all stakeholders to work together effectively, enabling them to achieve their objectives across various organizational boundaries, thereby promoting a fluid workflow. By adopting this innovative approach, Outreach not only enhances user experience but also boosts overall operational efficiency, making it a valuable asset for organizations aiming to streamline their processes. Additionally, its focus on collaboration ensures that every user can contribute to and benefit from the system.
Integrations Supported
Microsoft Dynamics 365
OpenCities
Oracle CRM On Demand
SAP CRM
govAccess
govDelivery
Integrations Supported
Microsoft Dynamics 365
OpenCities
Oracle CRM On Demand
SAP CRM
govAccess
govDelivery
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Granicus
Date Founded
1999
Company Location
United States
Company Website
granicus.com
Company Facts
Organization Name
Equiniti
Date Founded
2007
Company Location
United Kingdom
Company Website
equiniti-toplevel.com/products/eq-outreach/
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management