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What is GrapeGears?

GrapeGears is an all-encompassing platform tailored for sales, marketing, and customer relationship management, enabling wine sales from virtually anywhere, at any time, and on any device. You can easily sell wine without the hassle of needing apps, downloads, or constant updates. Streamline your order processing from your Tasting Room, website, or event spaces using any device, be it a PC, smartphone, or tablet. Manage a multitude of customers simultaneously, handle open orders, and efficiently process split payments and tips. Attract visitors to your site with features like a Wine Database, Shopping Cart, Event Calendar, Blog, and unlimited web pages. Utilize our tools to improve search engine optimization (SEO) and monitor analytics related to customer orders, club sign-ups, and customer origins. Allow customers to create online accounts where they can adjust their preferences, shipping/payment information, and order allocations easily. Integrate your Website Shopping Cart with product listings and order management to increase sales, grow club membership, and improve customer satisfaction. Moreover, highlight products for sale, including exclusive deals for club members, which guarantees a personalized experience for your clientele. This seamless integration not only streamlines the sales process but also cultivates a dedicated customer base that values the distinct offerings provided. By enhancing user experience and accessibility, GrapeGears ensures that both customers and businesses thrive in the competitive wine market.

What is AI Sommelier?

Pinpointed revolutionizes the online shopping landscape through its cutting-edge AI agents, which can transform casual website visitors into buyers in under a minute. These smart assistants fill the gap often seen in traditional e-commerce by offering tailored product suggestions, recommending perfect wine pairings, and providing expert advice akin to that of a knowledgeable store associate. With features such as voice activation and the capability to converse in 16 different languages, our AI agents are ready to assist customers 24/7, helping them make informed choices, matching products to their budget, and ensuring they have access to the latest inventory updates. Proven to boost conversion rates and reduce support burdens, Pinpointed fosters outstanding digital experiences that convert occasional browsers into loyal shoppers, guaranteeing a smooth shopping experience each time. Additionally, the platform’s innovative approach ensures that every interaction is not only personalized but also memorable.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GrapeGears

Date Founded

2009

Company Location

United States

Company Website

grapegears.com

Company Facts

Organization Name

Pinpointed

Date Founded

2025

Company Location

France

Company Website

pinpointed.dev

Categories and Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

Categories and Features

Winery

Barrel Management
Billing & Invoicing
Cellar Management
Inventory Management
Order Management
Point of Sale (POS)
Production Tracking
Vineyard Management
Wine Club Management

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