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What is Grapevine?

Grapevine presents a comprehensive suite of vital features, including around-the-clock access to experienced Australian call centre representatives who illuminate every facet of your organization, fostering trust among both employees and customers that their inquiries are comprehensively addressed. Our fully trained call centre operators are available 24/7 throughout the year, ensuring seamless communication and support for your needs. Your organization will reap the benefits of continuous reporting, which allows both reporters and businesses to access updates and actions whenever necessary. We also adopt a yearly fixed pricing structure that is customized based on the size of your organization, ensuring a clear understanding of costs. Furthermore, businesses receive immediate alerts about urgent matters, facilitating swift resolutions. Quarterly reports showcase key areas requiring attention, while expert advice is offered in line with your company's policies, guaranteeing you have the necessary support to succeed. Additionally, this holistic approach enables your organization to remain proactive and responsive in a fast-paced environment.

What is FactoryTalk AssetCentre?

Let go of past complications and welcome a future devoid of unexpected interruptions and the uncertainty that often accompanies them. FactoryTalk® AssetCentre functions as a holistic solution for securing, managing, version controlling, tracking, and reporting on automation assets throughout your facility. This powerful tool requires very little additional management oversight or extra effort from employees. By adopting FactoryTalk AssetCentre, you can significantly improve uptime, increase productivity, ensure superior quality, enhance employee safety, and uphold regulatory standards. Have you ever imagined yourself as a superhero? You can and should, since managing and protecting your automation assets is a challenging endeavor, and FactoryTalk AssetCentre stands as your partner in this important mission. Discover how this software can become your key source of empowerment. The shift toward subscription-based software is gaining momentum across commercial and industrial landscapes, and this evolution is unlikely to slow down, making it crucial to embrace these changes. By integrating such advancements, your business can secure the competitive advantage it requires to thrive in a rapidly evolving market. The future is bright for those who adapt and innovate, ensuring that they are not left behind.

Media

Media

Integrations Supported

FactoryTalk
FactoryTalk Optix
LLumin

Integrations Supported

FactoryTalk
FactoryTalk Optix
LLumin

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grapevine

Date Founded

2001

Company Location

Australiia

Company Website

www.whistleblowerhotline.com.au

Company Facts

Organization Name

Rockwell Automation

Date Founded

1903

Company Location

United States

Company Website

www.rockwellautomation.com/en-us/products/software/factorytalk/maintenancesuite/assetcentre.html

Categories and Features

Whistleblowing

Access Controls / Permissions
Automated Routing
Compliance Management
Customizable Branding
Multi-Language Support
Real-Time Chat
Reporting / Analytics
Workflow / Process Automation

Categories and Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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