Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LM-Kit.NET Reviews & Ratings
    3 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • Google AI Studio Reviews & Ratings
    4 Ratings
    Company Website
  • Convoso Reviews & Ratings
    674 Ratings
    Company Website
  • Quaeris Reviews & Ratings
    6 Ratings
    Company Website
  • Google Cloud Speech-to-Text Reviews & Ratings
    373 Ratings
    Company Website
  • Social Intents Reviews & Ratings
    20 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • QVscribe Reviews & Ratings
    1 Rating
    Company Website
  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website

What is Graphlogic GL Platform?

The Graphlogic Conversational AI Platform offers a comprehensive suite that includes Robotic Process Automation for businesses, cutting-edge Conversational AI, and sophisticated Natural Language Understanding technology to develop innovative chatbots and voicebots. Additionally, it features Automatic Speech Recognition (ASR), Text-to-Speech (TTS) capabilities, and Retrieval Augmented Generation (RAG) pipelines powered by Large Language Models, enhancing its functionality. The platform's essential components encompass a robust Conversational AI Platform with Natural Language Understanding capabilities, RAG pipelines, and effective Speech to Text and Text-to-Speech engines, along with seamless channel connectivity. Furthermore, it provides an API Builder, a Visual Flow Builder, proactive outreach features, and comprehensive conversational analytics. Remarkably, the platform can be deployed in various environments, including SaaS, Private Cloud, or On-Premises, and supports both single-tenancy and multi-tenancy configurations, making it a versatile choice for diverse linguistic needs. With its extensive features, Graphlogic empowers enterprises to optimize customer interactions through advanced AI solutions.

What is Cognigy.AI?

Cognigy.AI is a sophisticated conversational AI platform tailored for enterprises, aimed at automating customer interactions across multiple channels, such as voice and chat. By utilizing cutting-edge natural language understanding (NLU) and large language models (LLMs), it allows companies to develop smart AI agents that engage in personalized, human-like dialogues. The platform's strong integration features enable it to connect effortlessly with existing contact center and CRM systems, thereby enhancing the orchestration of customer experiences. Additionally, Cognigy.AI introduces Agentic AI, which features autonomous, goal-driven agents capable of independent thought, adaptation, and collaboration with both AI and human agents, effectively managing intricate queries with agility and accuracy. This all-encompassing solution not only facilitates the streamlining of customer service operations but also boosts engagement levels and increases efficiency in addressing customer inquiries, ultimately transforming the way businesses interact with their clients. With its innovative tools and capabilities, Cognigy.AI positions organizations to thrive in the competitive landscape of customer service.

Media

Media

Integrations Supported

Salesforce
Zendesk
AWS AI Services
Amazon Connect
ChatGPT
Elasticsearch
GENESYS
Google Assistant
Google Maps
HubSpot CRM
Instagram
LINE
NICE CXone Mpower
Salesforce Service Cloud
Sunshine Conversations
Telegram
Twilio
WeChat
Workplace from Meta
monday.com

Integrations Supported

Salesforce
Zendesk
AWS AI Services
Amazon Connect
ChatGPT
Elasticsearch
GENESYS
Google Assistant
Google Maps
HubSpot CRM
Instagram
LINE
NICE CXone Mpower
Salesforce Service Cloud
Sunshine Conversations
Telegram
Twilio
WeChat
Workplace from Meta
monday.com

API Availability

Has API

API Availability

Has API

Pricing Information

$75/1250 MAU/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Graphlogic

Date Founded

2023

Company Location

Serbia

Company Website

graphlogic.ai/

Company Facts

Organization Name

Cognigy

Date Founded

2016

Company Location

Germany / United States

Company Website

www.cognigy.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Popular Alternatives

Amazon Lex Reviews & Ratings

Amazon Lex

Amazon

Popular Alternatives

kama DEI Reviews & Ratings

kama DEI

kama.ai
Dialogflow Reviews & Ratings

Dialogflow

Google
LM-Kit.NET Reviews & Ratings

LM-Kit.NET

LM-Kit
InteliWISE Reviews & Ratings

InteliWISE

Matrix42
Yellow.ai Reviews & Ratings

Yellow.ai

Bitonic Technology Labs