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What is Grappos?

Grappos presents a robust solution tailored to streamline the management of product and store-locating requirements, enabling brands to proficiently direct customers to purchase points, whether they be online or in physical stores, through a versatile and responsive locator widget. By simply embedding a code snippet, users can easily set up and customize Grappos, adjusting styling elements such as fonts and colors, managing data updates, and ensuring ongoing maintenance without requiring any coding expertise. This locator tool seamlessly integrates with popular website platforms like Shopify, Squarespace, Webflow, Wix, and WordPress, and is designed to be mobile-friendly while adhering to accessibility standards outlined by WCAG 2.1 AA. For businesses that operate both online and in brick-and-mortar locations, the innovative “Buy Online Plus” feature aggregates search results to help customers find nearby retailers alongside online shopping options in a unified search experience. Furthermore, Grappos enhances its offering with the “SearchTracker” feature, providing real-time analytics that transforms each user search into actionable demand data, allowing brands to refine their strategies. This impressive suite of functionalities not only elevates the customer journey but also equips brands with essential insights into consumer trends and preferences, ultimately fostering stronger connections with their audience. As a result, Grappos stands out as an indispensable tool for brands aiming to enhance their retail presence in a competitive market.

What is Brickwork?

Our cutting-edge software empowers leading enterprise retailers to increase their online traffic by as much as 70% from consumers eager to visit physical outlets, converting this influx into online-to-offline funnels that can potentially amplify in-store revenue by up to five times the average. Brickwork operates as a Software-as-a-Service (SaaS) solution that builds a robust digital presence for brick-and-mortar establishments, highlighting their unique services and attributes through personalized store pages, a revolutionary omnichannel store locator, and local tools for managing services, appointments, events, and promotions. Each consumer-facing page and modal is meticulously designed to be responsive and versatile across different devices, while the administrative interface is optimized for seamless interaction on tablets and smartphones. Additionally, Brickwork’s platform can execute various translation strategies, ensuring a unified global experience with support for six languages right from the start. Users are also provided with the ability to automatically distribute Net Promoter Score (NPS) surveys after appointments and events, enabling businesses to monitor sentiment data over time for ongoing enhancements. This holistic strategy not only elevates customer engagement but also strengthens the relationship between online and offline shopping experiences, fostering a seamless transition for consumers. Ultimately, Brickwork not only drives more traffic but also enhances the overall shopping journey for both retailers and customers alike.

Media

Media

Integrations Supported

Shopify
Squarespace
Webflow
Wix
WordPress

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Grappos

Date Founded

2008

Company Location

United States

Company Website

www.grappos.com

Company Facts

Organization Name

Brickwork

Company Location

United States

Company Website

www.brickworksoftware.com/solutions/

Categories and Features

Store Locator

Not specified

Categories and Features

Local Marketing

Not specified

Store Locator

Not specified

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