Ratings and Reviews 3 Ratings

Total
ease
features
design
support

Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • TollFreeForwarding Reviews & Ratings
    3,181 Ratings
    Company Website
  • RingCentral RingEX Reviews & Ratings
    3,159 Ratings
  • iPlum Reviews & Ratings
    9,120 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    104 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    95 Ratings
    Company Website
  • 3CX Reviews & Ratings
    1,183 Ratings
    Company Website
  • Community Phone Reviews & Ratings
    1,091 Ratings
    Company Website
  • Dialpad Connect Reviews & Ratings
    3,958 Ratings
    Company Website
  • Intulse Reviews & Ratings
    140 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,061 Ratings
    Company Website

What is Grasshopper?

Grasshopper is a virtual phone system purpose-built for entrepreneurs and small business owners who need a simple, professional way to manage customer communications. By using a dedicated business number, Grasshopper helps you draw a clear line to separate personal and professional communication—boosting your brand’s credibility and keeping customer interactions organized. Choose a local, toll-free, or vanity number (or port your own) and access features like call forwarding, call recording, custom greetings, VoIP calling, and unlimited support and extensions. The best part? You can handle customer calls and texts from anywhere through intuitive mobile and desktop apps—no second phone or complex setup required. Everything syncs seamlessly across devices, so you and your team stay connected and responsive. Whether you're just starting out with a side gig or scaling a small team, Grasshopper allows you to project a polished presence, stay on the go, and deliver exceptional customer communications. With simplified setup and 24/7 support, it’s the business communications app that fits to your needs and empowers you to focus on what matters most.

What is CallRail?

CallRail offers comprehensive insights to marketers who depend on high-quality leads to evaluate their performance. The company is dedicated to assisting clients in understanding the effectiveness of their digital marketing strategies. By integrating data from various sources such as chats, forms, and phone calls, we empower our customers to realize improved results and drive their success further. This holistic approach to data connection enables businesses to make informed decisions and optimize their marketing efforts.

Media

Media

Integrations Supported

Zapier
Adplorer
Aritic Mail
Aritic Sales
Axis LMS
Convert Experiences
Cyfe
Domo
Forefront CRM
Jobi
Klipfolio
LeadSimple
LiveChat
Marketo
Rank Ranger
Snowplow Analytics
Stackreaction
Supermetrics
TrackRight
Wicked Reports

Integrations Supported

Zapier
Adplorer
Aritic Mail
Aritic Sales
Axis LMS
Convert Experiences
Cyfe
Domo
Forefront CRM
Jobi
Klipfolio
LeadSimple
LiveChat
Marketo
Rank Ranger
Snowplow Analytics
Stackreaction
Supermetrics
TrackRight
Wicked Reports

API Availability

Has API

API Availability

Has API

Pricing Information

$14 per month
Free Trial Offered?
Free Version

Pricing Information

$45.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.grasshopper.com

Company Facts

Organization Name

CallRail

Date Founded

2011

Company Location

United States

Company Website

www.callrail.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Popular Alternatives

RingCentral RingEX Reviews & Ratings

RingCentral RingEX

RingCentral

Popular Alternatives