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What is Grateful?
Grateful is a cutting-edge platform that transforms the way cashless tips and TRONC are managed, redefining the processes involved in collecting, tracking, and distributing gratuities within the service and hospitality industries. By removing the necessity for manual cash transactions and obsolete spreadsheets, it introduces an automated and transparent system that ensures timely and equitable compensation for frontline workers. Customers can conveniently tip via QR/NFC technology that is integrated with point-of-sale systems, enabling payments through options like Apple Pay, Google Pay, or credit cards. Meanwhile, businesses can utilize a comprehensive dashboard to monitor tip revenues, oversee distributions, and set customized split rules, all while remaining compliant with tax and labor regulations, such as HMRC guidelines in the UK. Additionally, team members receive immediate access to their earning statistics based on shifts, days, or designated periods, can obtain feedback and ratings, and have the ability to transfer their tips directly to their bank accounts, bypassing the delays typically associated with payroll cycles, which greatly boosts employee satisfaction and retention. This modernized approach not only simplifies operations but also instills a sense of financial stability among staff, thereby cultivating a more positive and engaging workplace atmosphere. As a result, companies can expect improved morale and a stronger commitment from their employees, leading to enhanced service quality and customer satisfaction.
What is CloudApper Tip Management?
CloudApper Tip Management solution integrates with your POS and HCM platforms to automate gratuity reporting and tip pooling. This solution replaces manual spreadsheets, eliminating compliance hazards and payroll delays. By continuously fetching time and tip data, it calculates distributions according to your exact business rules.
Approved allocations sync natively as a paycode or tracking counter directly to employee timecards in UKG, Oracle, Workday, Dayforce, SAP, and other payroll systems.
Core Capabilities:
Base pools on variables like hours worked, location, job type, shifts, and pay codes.
Automatically push payroll-ready data straight to employee timecards.
Capture cash and credit card tips from the POS to eliminate dual-entry.
Log every transaction to support IRS Form 8027 and FICA tip credits.
Compute guaranteed hourly compensation adjustments and tip credits.
Integrations Supported
Apple Pay
Dayforce
Google Pay
Oracle Fusion Cloud HCM
SAP SuccessFactors
UKG Pro
UKG Ready
Workday HCM
Integrations Supported
Apple Pay
Dayforce
Google Pay
Oracle Fusion Cloud HCM
SAP SuccessFactors
UKG Pro
UKG Ready
Workday HCM
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Custom
Contact us for a detailed quote.
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Grateful
Company Location
United Kingdom
Company Website
grateful.net
Company Facts
Organization Name
CloudApper AI
Date Founded
2021
Company Location
United States
Company Website
www.cloudapper.ai/