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What is Grateful?

Grateful is a cutting-edge platform that transforms the way cashless tips and TRONC are managed, redefining the processes involved in collecting, tracking, and distributing gratuities within the service and hospitality industries. By removing the necessity for manual cash transactions and obsolete spreadsheets, it introduces an automated and transparent system that ensures timely and equitable compensation for frontline workers. Customers can conveniently tip via QR/NFC technology that is integrated with point-of-sale systems, enabling payments through options like Apple Pay, Google Pay, or credit cards. Meanwhile, businesses can utilize a comprehensive dashboard to monitor tip revenues, oversee distributions, and set customized split rules, all while remaining compliant with tax and labor regulations, such as HMRC guidelines in the UK. Additionally, team members receive immediate access to their earning statistics based on shifts, days, or designated periods, can obtain feedback and ratings, and have the ability to transfer their tips directly to their bank accounts, bypassing the delays typically associated with payroll cycles, which greatly boosts employee satisfaction and retention. This modernized approach not only simplifies operations but also instills a sense of financial stability among staff, thereby cultivating a more positive and engaging workplace atmosphere. As a result, companies can expect improved morale and a stronger commitment from their employees, leading to enhanced service quality and customer satisfaction.

What is CloudApper Tip Management?

CloudApper's Tip Management for UKG offers a seamless integration with both POS and UKG systems, enhancing the efficiency of tip pooling and gratuity reporting. This cutting-edge solution eliminates the tedious and error-prone reliance on manual spreadsheets, significantly lowering the risks of payroll delays and compliance challenges. By consistently collecting tip and time data, it ensures precise calculations based on tailored, business-specific rules defined by the client. The verified amounts are synchronized automatically as a paycode or recorded against each employee's timecard within the UKG Ready and UKG Pro WFM systems. Noteworthy Features: Custom Rules Engine: Facilitates the personalization of pools according to various criteria such as hours worked, location, job type, shifts, and pay codes. Automatic Synchronization: Guarantees that payroll-ready information is instantly transferred to individual timecards without any lag. POS Integration Layer: Efficiently captures both cash and credit card tips automatically, thereby eliminating the need for redundant entry processes. IRS-Compliant Reporting: Maintains a comprehensive record of every transaction to support IRS Form 8027 and FICA tip credits. Automation for Compliance: Accurately computes necessary adjustments for guaranteed hourly wages along with tips, ensuring all relevant regulations are adhered to and documented. This comprehensive approach not only simplifies payroll processes but also fosters a more transparent and efficient work environment.

Media

Media

No images available

Integrations Supported

Apple Pay
Google Pay
UKG Pro
UKG Ready

Integrations Supported

Apple Pay
Google Pay
UKG Pro
UKG Ready

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grateful

Company Location

United Kingdom

Company Website

grateful.net

Company Facts

Organization Name

CloudApper AI

Date Founded

2021

Company Location

United States

Company Website

www.cloudapper.ai/

Categories and Features

Categories and Features

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