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What is Grateful?

Grateful is a cutting-edge platform that transforms the way cashless tips and TRONC are managed, redefining the processes involved in collecting, tracking, and distributing gratuities within the service and hospitality industries. By removing the necessity for manual cash transactions and obsolete spreadsheets, it introduces an automated and transparent system that ensures timely and equitable compensation for frontline workers. Customers can conveniently tip via QR/NFC technology that is integrated with point-of-sale systems, enabling payments through options like Apple Pay, Google Pay, or credit cards. Meanwhile, businesses can utilize a comprehensive dashboard to monitor tip revenues, oversee distributions, and set customized split rules, all while remaining compliant with tax and labor regulations, such as HMRC guidelines in the UK. Additionally, team members receive immediate access to their earning statistics based on shifts, days, or designated periods, can obtain feedback and ratings, and have the ability to transfer their tips directly to their bank accounts, bypassing the delays typically associated with payroll cycles, which greatly boosts employee satisfaction and retention. This modernized approach not only simplifies operations but also instills a sense of financial stability among staff, thereby cultivating a more positive and engaging workplace atmosphere. As a result, companies can expect improved morale and a stronger commitment from their employees, leading to enhanced service quality and customer satisfaction.

What is Evention?

Evention leads the way in software innovation, focusing on automating back-office functions with remarkable efficiency. The company is adept at modernizing outdated manual procedures through advanced automation technologies. Their solutions for cash operations management revolutionize cash handling by integrating cash recycling, reconciliation, and courier management into a digital platform that offers tight control over back-office cash flow. Managing gratuities using traditional methods can be labor-intensive and susceptible to errors. However, with Evention’s Tips & Gratuities and Self-Service Tip Out solutions, businesses can ensure a smooth and precise distribution of gratuities. The challenges associated with credit card settlements are often intensified by dependence on spreadsheets and manual tracking systems, but Evention's Credit Card Reconciliation solution simplifies this complexity by automating the reconciliation process across point-of-sale systems, payment processors, and banks. Additionally, Evention's Group Billing solution effectively manages the complicated aspects of billing group contracts, significantly improving the efficiency of accounting and reconciliation processes for these arrangements. By streamlining financial tasks, Evention enables organizations to concentrate more on their primary activities, thereby enhancing overall productivity. Ultimately, the innovative solutions provided by Evention not only address operational inefficiencies but also pave the way for improved business performance.

Media

Media

Integrations Supported

Apple Pay
Google Pay

Integrations Supported

Apple Pay
Google Pay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grateful

Company Location

United Kingdom

Company Website

grateful.net

Company Facts

Organization Name

Evention

Date Founded

2004

Company Location

United States

Company Website

www.eventionllc.com

Categories and Features

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

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