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What is Gravy?

Recover any outstanding payments that may not have been received. Gravy serves as the key to maintaining recurring revenue in subscription and membership enterprises. Our comprehensive solution addresses both customer retention and the recovery of payments. We have continuously honed our approach, developing effective scripts, engagement methods, and advanced conversion technologies tailored for the leading service in failed payment recovery. Gravy is compatible with all payment processors, CRMs, and product delivery platforms. Our dedicated implementation team ensures seamless integration with your technology stack, keeping customer data and failed payment statuses synchronized in real time. A retention specialist based in the United States will collaborate closely with you, concentrating solely on the recovery of both failed payments and lost customers. This focus enables you to manage payroll costs effectively while maximizing your profits. By leveraging Gravy's capabilities, you can enhance customer retention through the recovery of declined payments, credit card failures, and lost revenue, ultimately strengthening the overall financial health of your business.

What is Churn Buster?

Subscription eCommerce brands and SaaS companies use Churn Buster's retention software to win back revenue from failed payments and keep customers who try to cancel. The two products run on their own or together. Dunning coordinates retries with branded email and SMS asking customers to update their payment details. Where Churn Buster handles the retries itself, it also sets their timing. With Cancel Flows, a customer who clicks cancel sees a short flow instead of a one click exit: a pause, skip, discount, or plan change, plus a question about why they're leaving. For regulated locations, Cancel Flows also includes a click-to-cancel option. Since 2013, Churn Buster has handled 50+ million failed payments, and its retention specialists have refined the default retry and campaign settings over 1,000+ accounts. Dunning connects to Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and more. Plans start at $269/mo on a flat fee set by MRR tier, month to month.

Media

Media

Integrations Supported

Integrations Supported

Braintree
Checkout Champ
Inveterate
Loop
Ordergroove
Recharge
Recurly
Rivo
Seal Subscriptions
Shopify
Skio
Smartrr
Stay AI
Stripe

API Availability

API Availability

Has API

Pricing Information

$550 per month
Free Trial Offered?

Pricing Information

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Gravy

Date Founded

2017

Company Location

United States

Company Website

www.gravysolutions.io

Company Facts

Organization Name

Churn Buster

Date Founded

2013

Company Location

United States

Company Website

churnbuster.io

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Dunning Management

Categories and Features

Churn Prevention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Cancellation Management
Dunning Management
Revenue Recovery Tools

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