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What is Greenlight Guru?

Greenlight Guru serves more than 1,000 device manufacturers with a quality management system engineered specifically for medtech. Rather than forcing your workflow into a generic platform, the system is architected around regulatory reality. FDA 21 CFR Part 820/QMSR, ISO 13485, ISO 14971, EU MDR, and 21 CFR Part 11 compliance is aligned at the core, not added as an afterthought. Go live in weeks instead of quarters. You get 80+ pre-validated templates and medtech expert guidance, so you skip the separate validation project entirely. Greenlight Guru integrates AI automation to reduce manual work while maintaining the audit trail and documentation rigor your business demands. With 15 years specializing in medical device QMS, Greenlight Guru helps you pass inspections, accelerate time-to-market, and build lasting commercial success.

What is Greenlight CRM?

Uncover all the key elements necessary for creating an outstanding call center that aligns perfectly with your business objectives. Greenlight CRM presents an all-inclusive call center software solution that fulfills all your customer interaction technology needs on a single, easy-to-use hosted platform that is both compliant and feature-rich. By combining cutting-edge technology with deep industry knowledge, Greenlight transforms your goals into real results. Our cloud-driven call center software features a fully compliant predictive dialer, effective call scripting, streamlined inbound call management, and an advanced CRM system, all developed by Greenlight to improve your business intelligence. With a wide range of customization options, you can tailor your solution to meet your unique demands and seamlessly integrate it with your existing frameworks. Designed to boost your team's productivity and professionalism, this system ensures that your data is always used efficiently. We emphasize the importance of thoroughly understanding your business, drawing on our vast industry experience to help you reach exceptional outcomes. This cooperative methodology guarantees that we not only meet your expectations but also build a thriving partnership that propels your business forward. Ultimately, our commitment to your success is the cornerstone of our relationship.

Media

Media

Integrations Supported

GitHub
Google Drive
Jira
Microsoft 365

Integrations Supported

GitHub
Google Drive
Jira
Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Modules:
Document Management
Change Management
Training Management
Supplier Management
Design Controls
Risk Management
Parts Management
Quality Events
Software Parts
Software Release Management
SBOM Management
Software Test Automations

Pricing is custom scoped.
Free Version
Free Trial Offered?

Pricing Information

$49 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Greenlight Guru

Date Founded

2013

Company Location

United States

Company Website

greenlight.guru

Company Facts

Organization Name

Greenlight Innovation

Date Founded

2010

Company Location

United Kingdom

Company Website

www.greenlightcrm.com

Categories and Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

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