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What is GridX?

GridX leverages smart meter interval data to support complex billing and rate structures like time-of-use and real-time pricing models. Its flexible architecture enables easy integration of new components while removing outdated ones, allowing for the exploration of new business opportunities and compliance with regulatory requirements. The GridX Enterprise Rate Platform simplifies the implementation process, significantly speeding up the introduction of new rates, products, and services. By optimizing the meter-to-cash cycle with superior rate, billing, and cost analytics, GridX transforms customer engagement. Our enterprise solution equips customer service representatives and key account managers with prompt access to analyses related to rates, costs, and savings, empowering them to provide accurate information to customers considering clean energy options. Moreover, we enable utilities to offer personalized, meaningful, and actionable insights regarding energy usage and savings in real time through multiple communication channels, thereby enhancing the overall customer experience. This forward-thinking strategy not only helps utilities enhance their service offerings but also strengthens customer relationships by focusing on their energy efficiency objectives while ensuring they receive timely and relevant information. By placing an emphasis on customer satisfaction, GridX ultimately contributes to a more sustainable energy future.

What is Gigawatt AI?

Gigawatt AI presents a tailored software suite aimed at meeting the specific needs of regulated utility companies. This comprehensive suite encompasses modules for various functions, including Customer, Revenue, Service, Procurement, Power, and Market, all seamlessly integrated through an AI-driven Utility Data Fabric. Utilities can choose to adopt these modules incrementally, allowing for integration with existing customer data, enterprise resource planning, and operational systems, thus enhancing established workflows without the need for a complete transformation of core technologies. Founded by experts in utility management and AI development, and informed by feedback from prominent utilities nationwide, Gigawatt ensures a secure, governed, and scalable implementation of AI technologies in utility operations. This strategy not only revitalizes utility practices but also enables companies to utilize data more effectively, leading to enhanced decision-making capabilities. Ultimately, Gigawatt AI positions utilities to thrive in an increasingly data-driven landscape.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Oracle Utilities
Power BI Embedded

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Contact for pricing
Enterprise licensing based on selected modules, deployment model, and implementation scope. Contact Gigawatt for a tailored proposal.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

GridX

Company Location

United States

Company Website

www.gridx.com

Company Facts

Organization Name

Gigawatt AI

Date Founded

2025

Company Location

United States

Company Website

gigawatt.ai/

Categories and Features

Meter-to-Cash

Not specified

Utility Billing

Not specified

Categories and Features

Utility Management Systems

Billing & Invoicing
Customer Management
Demand Planning
Electricity
Service Call Management
Work Order Management
Workforce Management

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