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What is Gridstream MDMS?

The Gridstream MDMS is a highly efficient system designed on industry standards that carefully processes and prepares data for a variety of utility operations and programs. It employs interfaces based on standards, enabling smooth data integration from smart meter systems or other smart grid devices. Once this data is ingested, the MDMS processes and formats it, ensuring it is accurately contextualized for any back-office utility system. In addition, the Gridstream MDMS maintains the network connectivity model, allowing for effective load mapping while also storing essential non-billing information like voltage and amperage, thereby providing in-depth insights into the smart grid infrastructure. With its powerful analytical capabilities, the system can manage substantial amounts of register and interval readings, guaranteeing high-quality billing outputs. The workflows within the Gridstream MDMS prioritize efficient exception management and tackle events associated with the VEE process. Moreover, the system produces cleansed and structured billing determinants customized for each rate structure, which are then delivered to the utility’s CIS and/or billing applications, ultimately enhancing operational efficiency. This all-encompassing strategy not only simplifies utility processes but also bolsters improved decision-making founded on real-time data analytics. In doing so, it enables utilities to respond swiftly to changing operational demands and optimize their service delivery.

What is Dropcountr?

Dropcountr provides powerful yet intuitive software designed for water analytics and customer engagement, compatible with any meter regardless of its brand or reading intervals. Through Dropcountr CLEAR, utility companies can analyze customer behaviors, manage water efficiency budgets for indoor and outdoor applications, swiftly address service requests, and engage with clients using modern communication tools. On the other hand, homeowners have access to Dropcountr HOME, which is a specialized customer portal that allows them to understand their water usage, compare it with their neighbors, set personal conservation targets, and benefit from crucial rebates and updates from their utility providers. This cloud-based platform not only improves data analytics but also enhances customer interaction, transforming water meter data into actionable insights that are valuable for both utility staff and their customers. By adopting preferred technologies to communicate with customers, utilities can reduce the number of service calls, automate notifications, and move towards more digital communication channels. This strategy not only fulfills customer expectations but also elevates overall satisfaction among users. Moreover, by implementing these advancements, both utilities and homeowners can collaboratively strive for more sustainable water management practices, leading to a shared commitment to preserving this vital resource for future generations. Thus, the integration of innovative technologies presents a promising future for effective water conservation efforts.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Landis+Gyr

Company Location

United States

Company Website

www.landisgyr.eu/product/gridstream-mdms/

Company Facts

Organization Name

Dropcountr

Date Founded

2013

Company Location

United States

Company Website

www.dropcountr.com

Categories and Features

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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