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What is Griffi?

Griffi operates as a cloud-based digital office assistant specifically designed for trades and small service businesses, merging customer inquiries, contact details, tasks, cases, and business intelligence into a singularly efficient workspace. The platform includes an optional AI Phone module that effectively manages incoming calls by answering inquiries, qualifying leads, and logging requests while also scheduling appointments based on established criteria. Furthermore, its website chat feature adeptly gathers user questions and contact details, facilitating a smooth transition to human agents whenever necessary. An additional inbox module assists in organizing incoming emails while generating draft responses to enhance communication efficiency. Griffi's capabilities extend to the generation of a variety of documents such as quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, alongside tools for scheduling appointments, synchronizing calendars, and sending SMS notifications. Users enjoy the flexibility to review and approve document drafts along with any customized actions before they are finalized or sent out. In addition, the platform provides accounting exports in formats like CSV files and DATEV booking-data files, with features tailored according to the selected plan, modules, and personal setup preferences. Beyond improving productivity, this all-inclusive tool ensures that every facet of business management is effectively coordinated in one centralized hub, making it an invaluable resource for small enterprises. With its user-friendly interface and extensive features, Griffi empowers businesses to operate more efficiently and stay organized in an increasingly digital world.

What is Amphis Customer?

Our CRM and contacts management software streamlines the oversight of client interactions while enabling the efficient generation of appointments, customer notes, letters, quotes, estimates, invoices, tasks, statements, and job sheets. Users can conveniently set reminders, such as callback alerts, to stay organized, complemented by a Today view that highlights daily schedules for each user. Appointments, tasks, and jobs can be assigned to multiple team members, and the Appointments View provides an overview of scheduled meetings for any month, catering to individual users or the entire group. Moreover, the platform includes robust features for mail merge, email marketing, VoIP, and SMS messaging, ensuring comprehensive communication options. Amphis Customer seamlessly integrates with Outlook, enhancing the management of customer emails, tasks, and appointments, thereby improving workflow efficiency. Additionally, both quotes and invoices can feature customizable free-text sections with unique pricing or can be automatically generated from a detailed parts database that lists the products you provide, simplifying the invoicing process. This high degree of customization empowers users to adapt their documentation and communication methods to fulfill their specific business requirements with precision. With these capabilities, businesses can enhance their operational efficiency and client engagement significantly.

Media

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Media

Integrations Supported

DATEV

Integrations Supported

Microsoft Outlook

API Availability

Has API

API Availability

Pricing Information

€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

n3tz

Date Founded

2022

Company Location

Germany

Company Website

griffi.ai/en/

Company Facts

Organization Name

Amphis Software

Date Founded

1993

Company Location

United Kingdom

Company Website

www.amphis-software.com/products.htm

Categories and Features

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

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