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What is Griffi?

Griffi operates as a cloud-based digital office assistant specifically designed for trades and small service businesses, merging customer inquiries, contact details, tasks, cases, and business intelligence into a singularly efficient workspace. The platform includes an optional AI Phone module that effectively manages incoming calls by answering inquiries, qualifying leads, and logging requests while also scheduling appointments based on established criteria. Furthermore, its website chat feature adeptly gathers user questions and contact details, facilitating a smooth transition to human agents whenever necessary. An additional inbox module assists in organizing incoming emails while generating draft responses to enhance communication efficiency. Griffi's capabilities extend to the generation of a variety of documents such as quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, alongside tools for scheduling appointments, synchronizing calendars, and sending SMS notifications. Users enjoy the flexibility to review and approve document drafts along with any customized actions before they are finalized or sent out. In addition, the platform provides accounting exports in formats like CSV files and DATEV booking-data files, with features tailored according to the selected plan, modules, and personal setup preferences. Beyond improving productivity, this all-inclusive tool ensures that every facet of business management is effectively coordinated in one centralized hub, making it an invaluable resource for small enterprises. With its user-friendly interface and extensive features, Griffi empowers businesses to operate more efficiently and stay organized in an increasingly digital world.

What is Dream Service Software?

Dream Service Software is a cutting-edge web application crafted to improve the efficiency of businesses operating in the field service industry. This platform comes with vital tools that significantly enhance communication with prospective clients, allowing users to automatically send emails, SMS reminders, or make calls regarding pest control follow-ups and other services. By adopting Dream Service Software, you can step into a paperless environment where your spreadsheets, messages, and calls are transformed into a cohesive digital workflow, accessible from anywhere at any time. Our goal is to effectively digitize your business processes, providing a robust cross-platform solution that manages your projects from the initial proposal drafting to the final execution. The software is entirely customizable and easy to manage, enabling seamless collaboration between you and your team regardless of your locations, which in turn boosts productivity and responsiveness. With Dream Service Software, you not only optimize your operations but also foster a more dynamic and agile working environment.

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Media

Integrations Supported

DATEV

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

n3tz

Date Founded

2022

Company Location

Germany

Company Website

griffi.ai/en/

Company Facts

Organization Name

Quacito

Date Founded

2004

Company Location

United States

Company Website

dreamservicesoftware.com

Categories and Features

Categories and Features

Field Service Management

Dispatch Management
Mobile Access
Scheduling
Work Order Management

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