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What is Griffi?

Griffi operates as a cloud-based digital office assistant specifically designed for trades and small service businesses, merging customer inquiries, contact details, tasks, cases, and business intelligence into a singularly efficient workspace. The platform includes an optional AI Phone module that effectively manages incoming calls by answering inquiries, qualifying leads, and logging requests while also scheduling appointments based on established criteria. Furthermore, its website chat feature adeptly gathers user questions and contact details, facilitating a smooth transition to human agents whenever necessary. An additional inbox module assists in organizing incoming emails while generating draft responses to enhance communication efficiency. Griffi's capabilities extend to the generation of a variety of documents such as quotes, order confirmations, delivery notes, invoices, e-invoices, and reminders, alongside tools for scheduling appointments, synchronizing calendars, and sending SMS notifications. Users enjoy the flexibility to review and approve document drafts along with any customized actions before they are finalized or sent out. In addition, the platform provides accounting exports in formats like CSV files and DATEV booking-data files, with features tailored according to the selected plan, modules, and personal setup preferences. Beyond improving productivity, this all-inclusive tool ensures that every facet of business management is effectively coordinated in one centralized hub, making it an invaluable resource for small enterprises. With its user-friendly interface and extensive features, Griffi empowers businesses to operate more efficiently and stay organized in an increasingly digital world.

What is FieldOPS?

Mobilogic FieldOPS is designed to support both residential and commercial service industries such as HVAC, plumbing, electrical, door services, and others by streamlining operations, cutting costs, and enhancing efficiency through the elimination of redundant data entry and paperwork, improved scheduling and dispatch processes, and effective tracking of parts and inventory. The platform offers a range of optional modules tailored to match your business needs, including a comprehensive accounting suite that handles accounts receivable and payable, capable of either functioning internally or integrating with well-known accounting partners such as QuickBooks and GP Dynamics. Additionally, it features a powerful customer management system, service agreements for preventive maintenance, flat rate pricing, job cost management tools, GPS navigation paired with simplified dispatch and scheduling capabilities, and FieldDesk software to ensure seamless communication between the office and field teams. Moreover, the flexibility of FieldOPS allows businesses to adapt the software to their specific operational workflows, making it a versatile choice for service providers looking to optimize their performance.

Media

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Media

Integrations Supported

DATEV

Integrations Supported

Microsoft Dynamics GP
QuickBooks Online
SurveySquare
pulseM

API Availability

Has API

API Availability

Pricing Information

€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Trial Offered?

Pricing Information

FieldOPS pricing is dependent on module choice. Annual and monthly agreements are available for on-going support after the first year.

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

n3tz

Date Founded

2022

Company Location

Germany

Company Website

griffi.ai/en/

Company Facts

Organization Name

Mobilogic

Date Founded

1994

Company Location

United States

Company Website

www.mobilogic.com

Categories and Features

Categories and Features

Electrical Contractor

Billing & Invoicing
Commercial / Industrial
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Garage Door

Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Inventory Management
Job Costing
Scheduling
Warranty Tracking

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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