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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is GrowthDot Email Tracking?

Easily monitor your email interactions with the Email Tracking feature for Zendesk. This tool offers comprehensive read receipts detailing the precise date and time each email is opened, providing you with assurance that it has successfully reached the intended recipient. Additionally, you can keep track of how many times each email sent through Zendesk support has been viewed, along with the dates of the first and last access. The functionality extends to tracking clicks on links within the Zendesk emails as well. To improve your responsiveness, you might want to activate desktop notifications, which will alert you promptly about significant Zendesk email activities. By enabling these notifications, you will be instantly updated when an email is opened, allowing you to engage with customers at optimal times. This proactive strategy can facilitate quicker resolutions of tickets and enhance overall customer satisfaction. If you find the notifications unnecessary at any point, you have the flexibility to turn them off. Overall, this feature streamlines communication and fosters more effective customer relationships.

What is Boomerang?

Streamline your email scheduling effortlessly with Boomerang for Gmail, which empowers you to choose precisely when your emails are sent and received. This convenient tool allows you to draft a message and schedule it for delivery at the most suitable time, eliminating any stress from the process. Simply write your email as you normally would, then select the Send Later feature to set a specific timing. You can either use our user-friendly calendar picker or enter terms like "next Monday" in the text box to indicate your preferred send time. Once arranged, you can sit back and relax, assured that Boomerang will take care of the rest. If you aim to keep your inbox organized while ensuring important emails don’t slip through the cracks, Boomerang can temporarily hide messages from your view until you're prepared to tackle them. Just click the Boomerang button while you’re viewing an email and indicate when you wish it to reappear. The tool will archive your email and automatically bring it back to your inbox at the designated time, with options to mark it as unread, star it, or adjust its priority in your inbox. This innovative approach not only enhances your email management but also ensures you stay on top of your communications like never before, making your workflow smoother and more productive.

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Integrations Supported

Zendesk

Integrations Supported

Gmail
Google Meet
Google Workspace
Kiwi for Gmail
Microsoft Outlook
Shift
Zoom

API Availability

API Availability

Pricing Information

$2/agent/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Company Facts

Organization Name

Baydin

Company Location

United States

Company Website

www.boomeranggmail.com

Categories and Features

Email Tracking

Not specified

Categories and Features

Appointment Reminder

Not specified

Email Management

Not specified

Email Tracking

Campaign Management
Event-Based Notifications

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