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What is GrowthDot Email Tracking?

Easily monitor your email interactions with the Email Tracking feature for Zendesk. This tool offers comprehensive read receipts detailing the precise date and time each email is opened, providing you with assurance that it has successfully reached the intended recipient. Additionally, you can keep track of how many times each email sent through Zendesk support has been viewed, along with the dates of the first and last access. The functionality extends to tracking clicks on links within the Zendesk emails as well. To improve your responsiveness, you might want to activate desktop notifications, which will alert you promptly about significant Zendesk email activities. By enabling these notifications, you will be instantly updated when an email is opened, allowing you to engage with customers at optimal times. This proactive strategy can facilitate quicker resolutions of tickets and enhance overall customer satisfaction. If you find the notifications unnecessary at any point, you have the flexibility to turn them off. Overall, this feature streamlines communication and fosters more effective customer relationships.

What is Doubletick?

Experience limitless email tracking for Gmail and Google Workspace (formerly G Suite) that includes instant desktop alerts. Additionally, enjoy features similar to WhatsApp's double tick marks in your sent mail folder. - Monitor which emails have been opened - No need to verify with your coworkers - Perfect for those in recruitment and sales - Removes uncertainty from the process - Easy to use with no steep learning curve required.

Media

No images available

Media

Integrations Supported

Zendesk

Integrations Supported

Gmail

API Availability

API Availability

Pricing Information

$2/agent/month

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Company Facts

Organization Name

Doubletick

Date Founded

2017

Company Location

India

Company Website

www.getdoubletick.com

Categories and Features

Email Tracking

Not specified

Categories and Features

Email Tracking

Not specified

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