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BookinglayerAn integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.
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What is GuestBell?
Revolutionize the experience of your guests with a cutting-edge room service solution that is conveniently accessible on their mobile devices. This all-encompassing platform offers not just booking and rental capabilities, but also features for upselling and efficient inventory management, all while incorporating valuable analytics. Improve your communication with guests via GuestBell's chat functionality, which is available both inside the hotel and outside. Say goodbye to outdated paper brochures and embrace GuestBell's digital interface, which allows for instant sharing of updates and special promotions without the limitations of printed materials. Furthermore, GuestBell's system enables individual feedback on orders, allowing you to quickly resolve issues before they turn into negative online feedback. You can also place attractive flyers in guest rooms, communal areas, or at the reception; a quick scan of the QR code will let them start their ordering experience right away. Each guest is seamlessly integrated into the system upon check-in, which streamlines operations significantly. Moreover, we can easily access user contact details from your Property Management System through our integration, further enhancing our service. This comprehensive method not only boosts guest satisfaction but also fine-tunes hotel operations, leading to a vastly improved overall experience for everyone involved. Ultimately, embracing this innovative solution sets your establishment apart in the competitive hospitality landscape.
What is Akia?
The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.
Integrations Supported
ASI PMS
Cloudbeds
Infor HMS
Jonas Chorum
Knowcross
Maestro PMS
OpenHotel PMS
Oracle Hospitality Reporting and Analytics
OwnerRez
Protel Cloud PMS
API Availability
Has API
API Availability
Pricing Information
Pricing not provided
Free Version
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
GuestBell
Date Founded
2020
Company Location
Spain
Company Website
guestbell.com
Company Facts
Organization Name
Akia
Date Founded
2018
Company Location
United States
Company Website
www.akia.com/solutions/guest-experience
Categories and Features
Guest Messaging
Not specified
Hotel Guest Experience
Not specified