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What is GuestPilot?
GuestPilot is a cutting-edge, cloud-based solution that streamlines guest engagement and reservation handling for independent lodging options, including hotels, inns, resorts, hostels, and facilities that provide day passes. This platform offers automated responses through multiple channels like website chat, Instagram, Facebook Messenger, and phone, while also featuring a unified inbox and an efficient reservations system for staff members. It is designed to respond to guest questions in both English and Spanish, offering booking links that come pre-filled with selected dates and the number of guests, as well as supporting direct booking requests. Moreover, hotel staff can oversee day pass availability with established capacity limits, monitor payment confirmations, and provide QR-code menus, all while routing event or group inquiries to the right personnel. Available online, GuestPilot aims to boost the productivity of hospitality teams by merging inquiry management and booking tasks into one smooth workflow that seamlessly fits with their current guest service frameworks. This all-encompassing strategy not only simplifies operational processes but also enhances guest satisfaction by guaranteeing prompt and effective communication, ultimately fostering a more enjoyable experience for all visitors. With its robust features, GuestPilot stands out as an essential tool for contemporary hospitality management.
What is aavgo?
Aavgo specializes in providing Software-as-a-Service (SaaS) solutions tailored for managing hospitality operations, enabling hoteliers to enhance the overall guest experience. By utilizing this innovative platform, hotels can foster greater engagement and loyalty among their guests, ultimately helping to restore and strengthen guest relationships. The system allows visitors to check in remotely, communicate with the front desk via chat, place room service orders, browse menus, request additional towels, and schedule shuttle services—all without needing to make a phone call. This not only eliminates unnecessary paper clutter in hotel rooms but also contributes to cost savings for the establishments. Guests can conveniently access directories, menus, and channel guides through their personal devices or in-room technology, as well as explore information on local attractions. The incorporation of multi-language support further enhances the experience by facilitating better communication between guests and staff. Moreover, guests can easily request on-demand room cleaning, order extra amenities, report maintenance issues, set wake-up calls, and manage the Do Not Disturb feature—all from their mobile or in-room devices, streamlining their stay without the need to visit the front desk or make a phone inquiry. This comprehensive approach to hospitality management not only improves operational efficiency for hotels but also elevates the overall satisfaction of guests.
Media
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Integrations Supported
API Availability
API Availability
Pricing Information
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Pricing Information
$9.99 per room per month
Things Included in this offer
- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
- In room voice enabled tablet
- Hotel operations management platform
- Digital concierge
- Digital ordering
- Entertainment
- Guest to staff communication
- Analytics
- 24/7 customer support
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Not specified
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Fuly
Date Founded
2020
Company Location
United States
Company Website
guestpilot.win/
Company Facts
Organization Name
aavgo
Date Founded
2015
Company Location
United States
Company Website
aavgo.com
Categories and Features
Guest Messaging
Not specified
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Reviews Management
Single Property
Room Service
Not specified