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What is GuestPilot?
GuestPilot is a cutting-edge, cloud-based solution that streamlines guest engagement and reservation handling for independent lodging options, including hotels, inns, resorts, hostels, and facilities that provide day passes. This platform offers automated responses through multiple channels like website chat, Instagram, Facebook Messenger, and phone, while also featuring a unified inbox and an efficient reservations system for staff members. It is designed to respond to guest questions in both English and Spanish, offering booking links that come pre-filled with selected dates and the number of guests, as well as supporting direct booking requests. Moreover, hotel staff can oversee day pass availability with established capacity limits, monitor payment confirmations, and provide QR-code menus, all while routing event or group inquiries to the right personnel. Available online, GuestPilot aims to boost the productivity of hospitality teams by merging inquiry management and booking tasks into one smooth workflow that seamlessly fits with their current guest service frameworks. This all-encompassing strategy not only simplifies operational processes but also enhances guest satisfaction by guaranteeing prompt and effective communication, ultimately fostering a more enjoyable experience for all visitors. With its robust features, GuestPilot stands out as an essential tool for contemporary hospitality management.
What is Cassa in Cloud?
Design the layout of your establishment and outline the various rooms it includes. Instantly assess the status of tables, determining whether they are available or occupied, and check the number of seats that are open to ensure a more efficient service experience for your guests. Eliminate paper waste by utilizing Cassa in Cloud, which provides a link or QR code that patrons can access to view your online menu. When customers click on this link or scan the QR code with their own devices, they will be able to explore your menu, complete with appealing images of each dish, detailed descriptions, and pricing. Allow customers to make payments entirely online, using their cards or direct debit options, including through their smartphones. They can easily scan the QR code on the pre-account document, eliminating the need for any app downloads! At the end of their experience, you can create a pre-account with a QR code through Cassa in Cloud to streamline digital payments directly from customers' smartphones. This forward-thinking method not only improves the overall customer experience but also optimizes the payment process for your venue, making it more efficient and user-friendly. By embracing this technology, you can elevate customer satisfaction and reduce operational inefficiencies.
Media
No images available
Integrations Supported
API Availability
API Availability
Has API
Pricing Information
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Pricing Information
€35 per month
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Customer Service / Support
Not specified
Customer Service / Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
Fuly
Date Founded
2020
Company Location
United States
Company Website
guestpilot.win/
Company Facts
Organization Name
CassaNova
Company Website
www.cassaincloud.it/ristorante/
Categories and Features
Guest Messaging
Not specified