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What is GuestPilot?

GuestPilot is a cutting-edge, cloud-based solution that streamlines guest engagement and reservation handling for independent lodging options, including hotels, inns, resorts, hostels, and facilities that provide day passes. This platform offers automated responses through multiple channels like website chat, Instagram, Facebook Messenger, and phone, while also featuring a unified inbox and an efficient reservations system for staff members. It is designed to respond to guest questions in both English and Spanish, offering booking links that come pre-filled with selected dates and the number of guests, as well as supporting direct booking requests. Moreover, hotel staff can oversee day pass availability with established capacity limits, monitor payment confirmations, and provide QR-code menus, all while routing event or group inquiries to the right personnel. Available online, GuestPilot aims to boost the productivity of hospitality teams by merging inquiry management and booking tasks into one smooth workflow that seamlessly fits with their current guest service frameworks. This all-encompassing strategy not only simplifies operational processes but also enhances guest satisfaction by guaranteeing prompt and effective communication, ultimately fostering a more enjoyable experience for all visitors. With its robust features, GuestPilot stands out as an essential tool for contemporary hospitality management.

What is ChatBook?

ChatBook is a powerful AI-driven booking engine designed to help accommodation providers convert conversations into direct bookings through messaging platforms. It operates primarily through WhatsApp but also supports Instagram, web chat, and other communication channels. The platform automatically responds to guest inquiries with real-time availability and pricing, ensuring instant engagement. It guides users through selecting dates and options, creating a seamless booking experience. ChatBook enables secure payment processing directly within the chat, eliminating the need for external booking systems. It allows businesses to bypass online travel agencies, avoiding commissions and retaining full control over revenue and customer data. The platform integrates with tools like Stripe, Google Calendar, and property management systems for efficient workflow management. It automates responses 24/7, ensuring no booking opportunity is lost due to delayed replies. ChatBook enhances customer experience by providing fast, convenient, and personalized interactions. It is designed for hotels, hostels, glampings, and Airbnb hosts seeking to increase direct bookings. The system is easy to deploy with no coding required and can be activated in minutes. It supports scalable operations, making it suitable for single properties and multi-property management. By combining AI automation, real-time communication, and commission-free bookings, ChatBook helps businesses boost revenue and operational efficiency.

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Integrations Supported

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.

Pricing Information

$39/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Fuly

Date Founded

2020

Company Location

United States

Company Website

guestpilot.win/

Company Facts

Organization Name

UNOZERO

Date Founded

2025

Company Website

www.hotelchatbook.com/en

Categories and Features

Guest Messaging

Not specified

Categories and Features

Hotel Booking Engines

Not specified

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