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What is GuestPilot?
GuestPilot is a cutting-edge, cloud-based solution that streamlines guest engagement and reservation handling for independent lodging options, including hotels, inns, resorts, hostels, and facilities that provide day passes. This platform offers automated responses through multiple channels like website chat, Instagram, Facebook Messenger, and phone, while also featuring a unified inbox and an efficient reservations system for staff members. It is designed to respond to guest questions in both English and Spanish, offering booking links that come pre-filled with selected dates and the number of guests, as well as supporting direct booking requests. Moreover, hotel staff can oversee day pass availability with established capacity limits, monitor payment confirmations, and provide QR-code menus, all while routing event or group inquiries to the right personnel. Available online, GuestPilot aims to boost the productivity of hospitality teams by merging inquiry management and booking tasks into one smooth workflow that seamlessly fits with their current guest service frameworks. This all-encompassing strategy not only simplifies operational processes but also enhances guest satisfaction by guaranteeing prompt and effective communication, ultimately fostering a more enjoyable experience for all visitors. With its robust features, GuestPilot stands out as an essential tool for contemporary hospitality management.
What is Enso Connect?
Enso Connect is a cutting-edge platform that employs artificial intelligence to significantly improve the experience of guests at vacation rentals and boutique hotels. This holistic solution offers a variety of tools designed to innovate and monetize each stage of the guest journey. A notable feature, the "Boarding Pass," serves as a customizable web application that combines digital check-in and check-out, smart lock capabilities, guest verification, tailored upselling opportunities, and digital guidebooks into one intuitive interface. Furthermore, EnsoAI enhances communication by providing features like sentiment analysis, automated messaging, and support for multiple languages across various channels, which include SMS, email, WhatsApp, and OTA messaging. The integrated inbox streamlines guest interactions, while the CRM enables targeted marketing campaigns to boost repeat and direct bookings. Additionally, custom automations driven by "If This, Then That" logic facilitate personalized workflows, allowing messages to be dispatched in response to specific guest interactions or booking origins. In summary, Enso Connect not only streamlines the operations of hospitality businesses but also significantly enriches the overall experience for guests, making it a vital tool in the hospitality industry. This innovative approach positions Enso Connect as a leader in the evolution of guest services.
Media
No images available
Integrations Supported
Avantio
Guesty
Hostaway
Hostfully
Hostify
Lodgify
Mews
OwnerRez
Rentals United
Salto
API Availability
API Availability
Pricing Information
$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Pricing Information
Free
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Mac
Customer Service / Support
Not specified
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
Fuly
Date Founded
2020
Company Location
United States
Company Website
guestpilot.win/
Company Facts
Organization Name
Enso Connect
Date Founded
2019
Company Location
Canada
Company Website
ensoconnect.com
Categories and Features
Guest Messaging
Not specified
Categories and Features
Guest Messaging
Not specified
Hotel Guest Experience
Not specified