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What is GuestPilot?

GuestPilot is a cutting-edge, cloud-based solution that streamlines guest engagement and reservation handling for independent lodging options, including hotels, inns, resorts, hostels, and facilities that provide day passes. This platform offers automated responses through multiple channels like website chat, Instagram, Facebook Messenger, and phone, while also featuring a unified inbox and an efficient reservations system for staff members. It is designed to respond to guest questions in both English and Spanish, offering booking links that come pre-filled with selected dates and the number of guests, as well as supporting direct booking requests. Moreover, hotel staff can oversee day pass availability with established capacity limits, monitor payment confirmations, and provide QR-code menus, all while routing event or group inquiries to the right personnel. Available online, GuestPilot aims to boost the productivity of hospitality teams by merging inquiry management and booking tasks into one smooth workflow that seamlessly fits with their current guest service frameworks. This all-encompassing strategy not only simplifies operational processes but also enhances guest satisfaction by guaranteeing prompt and effective communication, ultimately fostering a more enjoyable experience for all visitors. With its robust features, GuestPilot stands out as an essential tool for contemporary hospitality management.

What is EventPipe?

EventPipe is event housing software that helps sports housing companies, event producers, meeting planners, and CVBs manage hotel room blocks from first RFP to final commission check. Teams send RFPs to dozens of hotels in minutes, contract room blocks, launch custom booking sites, and hand off rooming lists without moving data between spreadsheets. After the event, EventPipe reconciles pickup against actual stays and generates commission and rebate invoices, so revenue doesn't slip through manual errors. Youth sports organizations use Teams Management to enforce stay-to-play policies and track which teams have booked inside the official hotel block. PipeSights adds real-time reporting on pacing, rebates, and event performance across a full portfolio. For events that outgrow their block or never had one, EventPipe connects to live hotel inventory so attendees can still book and organizers can still capture the reservation.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Fuly

Date Founded

2020

Company Location

United States

Company Website

guestpilot.win/

Company Facts

Organization Name

EventPipe

Date Founded

2020

Company Location

United States

Company Website

www.eventpipe.com

Categories and Features

Guest Messaging

Not specified

Categories and Features

Event Management

Not specified

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