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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is GuestPoint?
GuestPoint is an intuitive cloud-based property management system that is user-friendly and straightforward to master. Its primary goal is to streamline operational processes, boost income, and enhance guest experiences. With a comprehensive array of features, GuestPoint equips you with the necessary tools for success. This all-encompassing solution encompasses a booking engine, property management functionalities, a channel manager, website creation, GDS integrations, and more. Situated in Brisbane, QLD, Australia, GuestPoint ensures that support is available around the clock for all your inquiries. Furthermore, our dedicated team is committed to helping you maximize your property's potential.
What is ChargeAutomation?
Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.
Integrations Supported
5stelle*
Authorize.Net
BlueSnap
Cybersource
Diamond Mind Payment Processing
GuestCentrix
Helcim
Hotel Link Solutions
Misterbooking PMS
PayConex
Integrations Supported
5stelle*
Authorize.Net
BlueSnap
Cybersource
Diamond Mind Payment Processing
GuestCentrix
Helcim
Hotel Link Solutions
Misterbooking PMS
PayConex
API Availability
Has API
API Availability
Has API
Pricing Information
$99.00/month
Free Trial Offered?
Free Version
Pricing Information
0.15% per transaction
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
GuestPoint
Date Founded
2009
Company Location
Australia
Company Website
www.guestpoint.com
Company Facts
Organization Name
ChargeAutomation
Date Founded
2015
Company Location
Canada
Company Website
chargeautomation.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking