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What is GuestService?
GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.
What is Duve?
The cutting-edge digital hospitality solution available today elevates your craft to unprecedented heights. Our comprehensive platform empowers hospitality professionals to enhance their performance, maximize profitability, and strengthen their brand, all from a single interface. We focus on creating enjoyable, personalized, and unforgettable experiences for our guests. By automating tedious tasks, you can dedicate your time and energy to what truly matters—your guests. Duve is designed to ensure guests enjoy a remarkable experience, ultimately driving up your revenue. The platform delivers perfectly timed offers that highlight all of your services in a straightforward and personal manner. With Duve, communication is streamlined to be smart, adaptable, and welcoming, which not only enriches the guest experience but also simplifies interactions for both you and your patrons. As a result, you will see an increase in guest satisfaction and loyalty, paving the way for long-term success in your establishment.
Integrations Supported
AvaiBook
Booking Automation
Bookster
Clock PMS+
Escapia
Hostify
KeyNest
Lodgable
Lodgify
Medialog
API Availability
API Availability
Pricing Information
€99 per month
Free Version
Pricing Information
€5 per room per month
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
GuestService
Company Location
United Kingdom
Company Website
guestservice.net
Company Facts
Organization Name
Duve
Date Founded
2015
Company Location
Israel
Company Website
duve.com
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hotel Guest Experience
Not specified
Menu
Not specified
Room Service
Not specified
Categories and Features
Concierge
Not specified
Guest Messaging
Not specified
Hospitality Property Management
Not specified
Hostel Management
Not specified
Hotel Guest Experience
Not specified
Hotel Keyless Entry
Not specified
Hotel Management
Not specified
Vacation Rental
Contact Management
Guest Reviews / Ratings
Housekeeping Management
Owner Statements
Property Database
Reservations Management
Vendor Management
Work Order Management