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What is GuestTek OneView Media?
GuestTek's OneView Media is an extensive entertainment platform designed to enhance the guest experience in the hospitality industry. It offers a wide range of features, including free IPTV that showcases numerous premium channels and an interactive program guide, alongside a selection of on-demand movies and music options, with pricing that can be tailored by the hotel. By integrating seamlessly with television systems from LG and Samsung, it eliminates the need for set-top boxes, thus streamlining the in-room cabling process. Additionally, OneView Media provides functionalities such as hotel messaging and advertising spaces, along with a customizable user interface that aligns with the hotel's brand identity. Guests can also take advantage of tools like myMedia, which enables them to connect their personal devices to the in-room televisions, and OneView MVP, which offers access to a variety of over-the-top applications and features ideal for properties using Coax or IP infrastructure. This all-encompassing solution not only aims to boost guest satisfaction but also encourages greater engagement throughout their visit, ultimately redefining the standards of hospitality entertainment. The effort to enhance the guest experience reflects a commitment to innovation in the hospitality sector.
What is CogniVis?
CogniVis is an all-encompassing collection of artificial intelligence tools tailored for the hospitality industry. This integrated platform encompasses a variety of features, such as:
- Managing the knowledge base utilized by AI Assistants
- Controlling user permissions for the platform and AI Assistants
- Personalizing the appearance, format, and functionality of AI Assistants across diverse communication methods
- Promoting a cohesive and centralized approach to customer service through AI technology
The AI knowledge repositories supported by this platform consist of:
- Websites
- A range of document types (including PDF, Excel, and Docs)
- A built-in wiki-style Knowledge Base module
- Numerous integrations with commonly used platforms like Google Drive, Microsoft SharePoint, and Google Calendar, among others
Moreover, AI Assistants can be implemented across multiple channels, including:
- Website ChatBots
- Instagram
- Facebook Messenger
- WhatsApp
- Digital Hotel Directories
- Email services
- Voice AI for phone communications
Additionally, the platform enriches user interactions by offering AI suggestion features for applications such as:
- Outlook
- Thunderbird
- Booking.com
- Google Maps Reviews
- Tripadvisor
- And many other services, enhancing the flexibility and effectiveness of hotel management practices. This holistic approach aims to streamline operations while simultaneously elevating customer satisfaction.
Media
No images available
Integrations Supported
Tripadvisor
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$1/room/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
GuestTek
Date Founded
1997
Company Location
Canada
Company Website
guesttek.com/products/oneview-media/
Company Facts
Organization Name
CogniVis
Date Founded
2015
Company Location
Poland
Company Website
cognivis.ai/