Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is GuestTouch?
Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.
What is Agilysys Digital Marketing?
Enhance your guest communications by implementing automated email and SMS marketing, which helps maintain engagement throughout their entire experience. Each message can be triggered by events such as reservations, check-ins, or check-outs, or can be part of a larger automated marketing strategy, ensuring that every interaction feels personalized and relevant. By delivering customized content and exclusive deals, you make certain that each message aligns with the individual guest's profile, history, and stay, creating opportunities to provide better service and drive revenue. The intuitive and powerful message editor allows you to quickly create offer templates that represent your brand, using a simple drag-and-drop feature that guarantees your messages are mobile and desktop-friendly. This cloud-based, user-friendly property management system enables you to emphasize personal connections with guests, which can lead to increased revenue, improved occupancy and inventory control, cost reduction, and heightened brand loyalty alongside guest satisfaction. Consequently, your marketing initiatives can foster lasting relationships with guests, motivating them to return and build long-term loyalty, which is essential in the competitive hospitality industry. Ultimately, this approach not only enhances the guest experience but also contributes to the overall success of your business in the long run.
Integrations Supported
ASI PMS
Booking.com
Clock PMS+
Cloudbeds
Expedia
FLEXIPASS
Google Business Profile
Little Hotelier
Mews
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
iPhone
iPad
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
GuestTouch
Company Location
United States
Company Website
www.guesttouch.com
Company Facts
Organization Name
Agilysys
Date Founded
1963
Company Location
United States
Company Website
www.agilysys.com/en/solutions/by-products/agilysys-digital-marketing/
Categories and Features
AI Review Management
Not specified
Chatbot
Not specified
Customer Communications Management
Not specified
Customer Feedback
Not specified
Customer Satisfaction
Not specified
Guest Messaging
Not specified
Live Chat
Not specified
Messaging
Not specified
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
Survey
Not specified
Categories and Features
Guest Messaging
Not specified
SMS Marketing
Not specified