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What is GuestTouch?

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

What is Avarup?

Avarup is a comprehensive review management solution that consolidates feedback from various platforms into one accessible tool. This platform enables users to respond promptly, conduct sentiment analyses, utilize testimonial widgets, and enhance their social media presence. By centralizing customer reviews from different sources, Avarup offers a streamlined dashboard for monitoring and addressing feedback from sites like Google, Facebook, and Yelp, simplifying the review management process. This cohesive strategy alleviates the hassle of juggling multiple review platforms. Avarup promotes efficient interaction between businesses and their customers, allowing for direct responses to reviews right from the dashboard. Additionally, it aids businesses in deciphering the sentiments expressed in reviews. Its advanced review data analysis tool helps identify significant trends and patterns in customer feedback, empowering businesses to make informed decisions based on these insights.

Media

Media

Integrations Supported

Booking.com
Google Business Profile
Tripadvisor
ASI PMS
Cloudbeds
Expedia
FLEXIPASS
Little Hotelier
Mews
Opera
RMS Cloud
SiteMinder
WhatsApp
Zapier

Integrations Supported

Booking.com
Google Business Profile
Tripadvisor
Airbnb
App Store
Facebook
Google Play
Trustpilot
Zocdoc

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Pricing Information

$99
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

GuestTouch

Company Location

United States

Company Website

www.guesttouch.com

Company Facts

Organization Name

Avarup

Company Location

Australia

Company Website

avarup.com

Categories and Features

AI Review Management

Not specified

Chatbot

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Guest Messaging

Not specified

Live Chat

Not specified

Messaging

Not specified

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

Survey

Not specified

Categories and Features

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

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