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What is GuestXM?

Transform the experiences of your patrons dramatically by implementing GuestXM from Black Box Intelligence, an innovative customer experience management tool tailored for the restaurant industry. By prioritizing careful listening and in-depth analysis of feedback, you can uncover actionable insights that will boost your brand's reputation management all within a cohesive platform. This solution empowers you to manage your online business profiles, track customer sentiments, and engage effectively with guests at the right moments through personalized interactions. Achieving a comprehensive understanding of your frontline workforce will enable you to refine hiring practices, inspire motivation, and retain staff who resonate with your brand's ethos. Furthermore, by meticulously listening across diverse channels, you will gain valuable insights into guest perceptions and feelings. With complete oversight of your operations and guest interactions, you will be able to pinpoint successes, tackle challenges, and promote a culture of responsiveness driven by data. In addition, by analyzing sales metrics, customer traffic, employee performance, and guest feedback, you can position your brand for success within its market niche. This strategic framework not only elevates guest satisfaction but also enhances overall business performance and long-term sustainability. Ultimately, a focus on these areas will foster a loyal customer base that is crucial for ongoing success.

What is CFO2?

Our primary objective is to enhance the profitability of restaurants. Our innovative software has been crafted specifically to support multi-unit operators in enacting substantial changes that result in improved financial performance. One of the standout features is its ability to boost sales by pinpointing upselling opportunities and offering customized product recommendations. Additionally, it plays a vital role in expense management by streamlining scheduling, which helps to optimize labor costs and reduce food waste significantly. With enhanced visibility, operators can access real-time data regarding sales performance, operational efficiency, and strategies for loss prevention. Rather than simply offering data analysis, CFO2 integrates effortlessly with existing restaurant systems, such as point-of-sale systems, to gather extensive data and provide actionable insights that drive revenue and cut costs efficiently. Its continuous data analysis ensures that users have a current understanding of their sales and expenditures, facilitating a targeted approach toward seizing the most profitable opportunities at each location. Unlike conventional business intelligence tools that merely present information, our specialized software uncovers essential insights that are crucial to maximizing profits throughout your organization. Furthermore, we manage every aspect of system integration to guarantee a seamless transition. By choosing our solution, restaurant operators can prioritize their growth and profitability while avoiding the complexities of data management, ensuring they remain focused on their core business objectives. This level of support allows them to thrive in a competitive market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GuestXM

Company Location

United States

Company Website

guestxm.com

Company Facts

Organization Name

The Deposit Exchange

Company Location

United States

Company Website

cfo2.ca

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

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