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What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
What is Alacer?
Alacer functions as a cloud-driven platform designed for the management of hospitality operations, with the goal of streamlining daily tasks and improving guest satisfaction in diverse venues such as hotels, inns, restaurants, bars, resorts, spas, and recreational facilities. By offering a modular and integrated system, Alacer effectively addresses the complications associated with using multiple, disconnected point solutions, merging all essential functions into a single, flexible suite specifically crafted for the hospitality sector. At the core of the platform is a robust property management system that proficiently manages front desk and reservation processes, guaranteeing real-time availability and seamless booking transactions. Moreover, the integrated modules support restaurant and bar operations via an intuitive touch-screen electronic point-of-sale system, as well as coordinating event functions, scheduling spa and wellness services, managing inventory, overseeing club and membership details, and enabling contactless ordering and payments at tables. In addition, Alacer includes a direct booking engine that empowers properties to accept commission-free reservations directly through their own websites, paired with a channel management tool that guarantees automatic updates of availability across multiple platforms. This all-encompassing strategy not only boosts operational efficiency but also cultivates a more integrated experience for both staff and patrons within the hospitality industry, illustrating Alacer's commitment to innovation and excellence. Ultimately, this platform ensures that hospitality venues can adapt to changing market demands while maintaining high standards of service.
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
API Availability
Has API
API Availability
Has API
Pricing Information
$99/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Company Facts
Organization Name
Alacer
Date Founded
2005
Company Location
United Kingdom
Company Website
alacer.co.uk
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental