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What is Guestara?

Guestara is a cutting-edge platform that utilizes artificial intelligence to improve guest management for various accommodations, including hotels, resorts, hostels, short-term rentals, and growing hotel chains by digitizing and optimizing the entire guest journey from the moment of booking until after their departure. Rather than substituting a property's current management system, it integrates smoothly, offering a modern interface that enhances the tools hotels already have in place. Among its key features, Guestara provides swift, contactless check-in via AI-powered ID scanning that takes about 30 seconds, along with convenient registration methods through self-service kiosks and tablets; a fully functional AI chatbot available 24/7, customized to each property's data; and a unified inbox that consolidates communications from WhatsApp, email, SMS, and social media into a single, easy-to-navigate view. Furthermore, the platform offers AI-driven upselling opportunities, in-room dining and food & beverage ordering capabilities, integrated payment options, automated guest review collection, sentiment tracking, keyless entry that works with over 50 smart lock brands, and a personalized guest application embedded on the hotel's website, all of which work together to provide a seamless and up-to-date guest experience. This holistic strategy not only optimizes operational efficiency but also enhances overall guest engagement, ultimately positioning it as an essential resource for contemporary hospitality management. The future of hospitality is evolving, and Guestara is at the forefront of this transformation, ensuring that guests receive unparalleled service and convenience.

What is Arribatec Hospitality?

Our premium hospitality solutions are crafted to optimize operations for both staff and patrons, significantly improving the overall experience while conserving precious time and resources. These adaptable products can be tailored for a wide range of venues, including boutique hotels, expansive resorts, cruise ships, public spaces, and corporate offices, accommodating both outsourced and in-house service models. The Certify housekeeping tool functions as an all-encompassing management platform for your entire housekeeping operation, digitizing cleaning and inspection processes across all rooms and communal areas. With this system, you can automate, monitor, and analyze the effectiveness of your housekeeping teams while ensuring compliance with industry regulations. Our Fácil check-in solution boasts the world’s first holographic kiosk, creating a truly extraordinary experience for guests at your hotel. Additionally, we offer self-service kiosks that are designed to reflect your hotel’s unique branding and integrate effortlessly with your current systems. By personalizing these kiosks to resonate with your hotel's character, you can cultivate a unique ambiance that makes the kiosk seem like an integral part of your lobby. Ultimately, our groundbreaking products enhance operational efficiency and greatly improve guest satisfaction, making them invaluable assets for any hospitality establishment. The future of hospitality is here, and our innovations pave the way for a more streamlined and enjoyable experience for everyone involved.

Media

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Media

Integrations Supported

Cloudbeds

Integrations Supported

Cloudbeds

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Company Facts

Organization Name

Arribatec

Date Founded

2015

Company Location

Norway

Company Website

www.arribatec.com/hospitality/

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

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