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What is Guestara?

Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems. Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app. Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.

What is Canary?

Safeguard your business against chargebacks and fraudulent activities by implementing Canary's digital credit card authorization system, which adheres to PCI Level-1 standards for secure handling of sensitive information. Compliance with PCI regulations underscores the importance of not transmitting credit card details via insecure channels, as doing so can expose businesses to significant risks. Reliance on traditional paper-based methods for collecting credit card information can lead to validation issues and increase vulnerability to fraud. In the hotel industry, the prevalence of chargebacks is often tied to outdated practices where guests are required to print, fill out, and fax forms, creating a cumbersome process that frequently results in errors from missing or illegible information, forcing guests to redo paperwork. Instead of following this inefficient pathway, consider offering guests a customized link that guides them to a secure online form for entering their credit card information. Upon completion of the authorization, your staff will receive an immediate email notification, thus enhancing communication efficiency. Moreover, with Canary’s user-friendly web dashboard, you can effortlessly oversee and manage authorizations, providing you with invaluable insights over time and improving overall operational efficiency. This innovative approach not only reduces the likelihood of errors but also fosters a seamless experience for both guests and your team, ultimately contributing to customer satisfaction and operational success. Embracing technology in this manner can transform the way you handle payments, setting your business apart in a competitive landscape.

Media

Media

Integrations Supported

Beds24
Cloudbeds
Gmail
Hotelogix
Instagram
Mews
Razorpay
STAAH Channel Manager
Salto
Stripe
Twilio
Viber
WhatsApp
WinHMS Express
eZee Absolute

Integrations Supported

Azure Marketplace
FLEXIPASS
KEPServerEX
Koyeb
StatusGator

API Availability

API Availability

Pricing Information

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Company Facts

Organization Name

Canary Technologies

Date Founded

2017

Company Location

United States

Company Website

canarytechnologies.com

Categories and Features

Categories and Features

Digital Signature

Not specified

Hotel Management

Not specified

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