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What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
What is CASY?
The dashboard offers an all-encompassing perspective of key metrics, conveniently centralized for easy access. It intelligently modifies its layout to fit the device being utilized. With a channel manager, linking CASY to various online booking platforms, such as booking.com, becomes a simple task. The Yield Manager smartly calculates the sales price based on the current occupancy and the remaining time until a booking is confirmed. This innovative solution aims to boost both occupancy rates and overall revenue. Additionally, users can manually allocate extra rooms to specific categories for enhanced data assessment. The pre-stay email feature automatically sends a welcome message to guests before they arrive, equipping them with vital information and directions. Following their stay, the post-stay email function allows for automated outreach to guests, inviting them to review their hotel experience through provided links. This dual-email approach not only strengthens guest communication but also builds relationships that encourage repeat business. Overall, these tools work in tandem to create a more seamless and engaging experience for both the hotel and its guests.
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
API Availability
API Availability
Pricing Information
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Android
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Not specified
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Company Facts
Organization Name
Casy Software
Date Founded
2014
Company Location
Switzerland
Company Website
www.casy.ch/
Categories and Features
Hospitality Property Management
Not specified
Hotel Management
Not specified
Categories and Features
Hospitality Property Management
Online Booking