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What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
What is ChargeAutomation?
Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.
Integrations Supported
Beds24
Mews
Stripe
WinHMS Express
eZee Absolute
Integrations Supported
Beds24
Mews
Stripe
WinHMS Express
eZee Absolute
5stelle*
AbodeBooking
Authorize.Net
Booking Automation
CardConnect
API Availability
API Availability
Pricing Information
$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Pricing Information
0.15% per transaction
Free Version
Supported Platforms
SaaS
Android
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Company Facts
Organization Name
ChargeAutomation
Date Founded
2015
Company Location
Canada
Company Website
chargeautomation.com
Categories and Features
Hospitality Property Management
Not specified
Hotel Management
Not specified
Categories and Features
Hotel Management
Not specified