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The Receptionist for iPadThe Receptionist iPad application empowers visitors to oversee their arrivals and brings order to the front office environment. Our digital check-in solution can be tailored to fit your specific requirements, allowing for both customizable buttons and the convenience of drag-and-drop badge printing. You have the ability to efficiently monitor and document all individuals entering your workspace while securely archiving their information in the cloud, eliminating the need for traditional paper visitor logs. During check-in, you can gather essential details from your guests, whether for compliance with regulations such as ITAR, C-TPAT, FSMA, or PCI, or simply to foster a more personal interaction. Additionally, our innovative two-way communication feature enables employees to connect with their guests even before they arrive in the lobby, enhancing the overall experience. With The Receptionist, your guests are sure to leave with a lasting positive impression. This streamlined approach not only elevates visitor management but also enriches the interaction between staff and guests, setting the stage for a welcoming atmosphere.
What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
What is GMS Hotel Felix?
Daily operations at the reception rely heavily on essential modules utilized by you and your team for optimal effectiveness. Key features encompass the rapid importation of inquiries from diverse platforms, visually appealing HTML forms for inquiries, and shared text modules that are consistently updated for both the hotel and its surrounding environment, guaranteeing that all computers retrieve the same data. Furthermore, there is an automatic logging of all guest communications along with various other capabilities. The comprehensive version includes a multitude of additional modules at no additional cost, such as a reservation assistant, HTML correspondence tools, an A-Z guest information directory, a GMS mail scanner, and efficient document management systems. Our committed support team is available around the clock throughout the year, ensuring timely responses to facilitate smooth operations for our clients. Presently, guests are required to fill out a registration form upon check-in, providing their personal details, which not only causes inconvenience but also increases the workload for the reception staff. This unnecessary step can result in delays, negatively impacting the overall guest experience, and may prompt the need for a more streamlined check-in process.
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
API Availability
Has API
API Availability
Has API
Pricing Information
$99/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Company Facts
Organization Name
GMS Hutter
Date Founded
2010
Company Location
Austria
Company Website
www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental