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What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
What is Groove Technology Solutions?
Checking in shouldn't mean fumbling with passwords just to watch TV. With Groove's in-room entertainment platform, guests turn on the screen and start streaming right away. Favorite apps are already loaded, the interface is easy to navigate, and the remote works the way guests expect it to, no instructions needed.
The screen does more than entertain. Property information, dining specials, amenity highlights, and event schedules all live right there, so guests stay in the loop without having to ask the front desk.
For operators, the setup is just as simple. The platform runs on existing internet infrastructure, so there's no new in-room hardware to maintain. Every screen updates from one dashboard, giving staff an easy way to keep messaging current property-wide.
And with 24/7 US-based support behind it, help is always close by. It's a streaming solution built for how hotels actually run, giving guests a better stay and giving operators one less thing to manage.
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
DIRECTV FOR BUSINESS
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
DIRECTV FOR BUSINESS
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
API Availability
Has API
API Availability
Has API
Pricing Information
$99/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Company Facts
Organization Name
Groove Technology Solutions
Date Founded
2007
Company Location
United States
Company Website
www.getgrooven.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental