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What is Guestara?
Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems.
Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app.
Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.
What is GuestTek OneView Media?
GuestTek's OneView Media is an extensive entertainment platform designed to enhance the guest experience in the hospitality industry. It offers a wide range of features, including free IPTV that showcases numerous premium channels and an interactive program guide, alongside a selection of on-demand movies and music options, with pricing that can be tailored by the hotel. By integrating seamlessly with television systems from LG and Samsung, it eliminates the need for set-top boxes, thus streamlining the in-room cabling process. Additionally, OneView Media provides functionalities such as hotel messaging and advertising spaces, along with a customizable user interface that aligns with the hotel's brand identity. Guests can also take advantage of tools like myMedia, which enables them to connect their personal devices to the in-room televisions, and OneView MVP, which offers access to a variety of over-the-top applications and features ideal for properties using Coax or IP infrastructure. This all-encompassing solution not only aims to boost guest satisfaction but also encourages greater engagement throughout their visit, ultimately redefining the standards of hospitality entertainment. The effort to enhance the guest experience reflects a commitment to innovation in the hospitality sector.
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
Integrations Supported
Beds24
Cashfree Payments
Cloudbeds
Gmail
Hotelogix
Instagram
LINE
Mews
Microsoft Outlook
Paytm
API Availability
Has API
API Availability
Has API
Pricing Information
$99/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Guestara
Date Founded
2024
Company Location
India
Company Website
www.guestara.com
Company Facts
Organization Name
GuestTek
Date Founded
1997
Company Location
Canada
Company Website
guesttek.com/products/oneview-media/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental