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features 0 out of 5 stars
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ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Guestmeter?

Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied. If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo. Key features of the Guestmeter app include: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.

What is Avochato?

Avochato is an easy-to-use text messaging platform tailored for support and sales teams. This software provides companies with an effective means to engage with their customers, resulting in increased response rates and improved conversion rates. Features include a chat widget, real-time messaging, broadcasting capabilities, automated surveys, and customizable APIs. Additionally, users can monitor customer interactions and track engagement levels. Avochato also seamlessly connects with popular business applications like Slack, Office 365, and Salesforce, enhancing team collaboration and productivity. By leveraging these integrations, businesses can streamline their communication processes and better serve their clients.

Media

Media

Integrations Supported

Wufoo
Zapier
Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor

Integrations Supported

Wufoo
Zapier
Cognito Forms
Microsoft 365
Salesforce
SaveMyLeads
Shift
Slack
Stackreaction

API Availability

Has API

API Availability

Pricing Information

$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Offered?

Pricing Information

Pro - $399 per month
Standard - $199 per month
Core - $99 per month
Free Trial Offered?

Supported Platforms

SaaS
Android

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Guestmeter

Date Founded

2019

Company Location

Turkey

Company Website

www.guestmeter.com

Company Facts

Organization Name

Avochato

Date Founded

2015

Company Location

United States

Company Website

www.avochato.com/

Categories and Features

Car Rental

Not specified

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

Email Marketing

Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management

Hostel Management

Not specified

Hotel Management

Not specified

Reputation Management

Response Management
Review Generation
Review Monitoring

Restaurant Management

Reporting/Analytics

Review Management

Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

SMS Marketing

2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging

SMS Survey

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Bulk SMS

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

Event Management

Attendee Management
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Real Estate Agency

Client / Property Matching
Client Database
Commission Management
Contact Management
Lead Management
Listing Management

Reputation Management

Gamification
Response Management
Review Generation
Review Monitoring

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Not specified

Travel Agency

Customer Database
Marketing Management
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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