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What is Guestmeter?
Guestmeter.com serves as a comprehensive platform for all your needs related to guest feedback and reputation management. With its online capabilities, you can efficiently oversee your reputation while conducting guest satisfaction assessments. The platform facilitates interaction with guests and helps manage reviews on popular sites such as Tripadvisor, Booking.com, Hostelworld, Zomato, and Yelp. Additionally, our mobile application empowers you to handle guest feedback from any location. You will also benefit from real-time notifications, enabling you to respond promptly and ensure that your guests leave your establishment satisfied.
If you haven't become a customer yet, we encourage you to visit www.guestmeter.com to schedule a demo.
Key features of the Guestmeter app include:
SOLUTION FOR GUEST SATISFACTION QUESTION
- Send a post-stay email or international SMS survey designed to enhance your online reviews across platforms like Tripadvisor, Booking.com, Hostelworld, and Zomato, ultimately improving your business's reputation and guest experiences. Furthermore, the app's user-friendly interface makes it easy to analyze feedback and implement necessary changes for continuous improvement.
What is CustomerSure?
Every element within CustomerSure is crafted to be immediately actionable, allowing you to quickly pinpoint urgent issues, interact directly with customers, and share feedback across teams for better performance. With CustomerSure, you can create in-depth customer feedback surveys that reveal the specific challenges your brand encounters, helping you to extract crucial insights from your clientele and focus on what is most significant. Our reporting tools make it easier to showcase the success of your customer feedback efforts, enabling you to track trends in key performance indicators like NPS, CSAT, and Customer Effort. Furthermore, you can segment your data to make comparisons among different departments, regions, locations, or even assess individual performances. Established and overseen by specialists in the field of customer feedback, CustomerSure is supported by certified NPS consultants, and our software is informed by a wealth of experience in managing customer experience projects across numerous sectors. This extensive expertise equips you with the necessary tools to thoroughly comprehend and enhance customer satisfaction, ensuring that your organization can effectively respond to customer needs and improve overall service delivery. Ultimately, leveraging CustomerSure positions you to cultivate stronger relationships with your customers and drive long-term success for your business.
Integrations Supported
Axis LMS
Chargebee
Clock PMS+
Cloudbeds
Mews
PayPal
SiteMinder
Stayntouch PMS
Tripadvisor
Wufoo
API Availability
Has API
API Availability
Pricing Information
$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Trial Offered?
Pricing Information
$259.47 per month
Free Trial Offered?
Supported Platforms
SaaS
Android
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Guestmeter
Date Founded
2019
Company Location
Turkey
Company Website
www.guestmeter.com
Company Facts
Organization Name
CustomerSure
Company Location
United Kingdom
Company Website
www.customersure.com
Categories and Features
Car Rental
Not specified
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Community Feedback Tools
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Visual Feedback Tools
Website Feedback
Customer Satisfaction
Analytics
Feedback Collection
Survey Management
Email Marketing
Auto-Responders
Customer Surveys
Event Triggered Email
Image Library
Mailing List Management
Mobile Optimized Emails
Template Management
Hostel Management
Not specified
Hotel Channel Management
Not specified
Hotel Management
Not specified
Reputation Management
Response Management
Review Generation
Review Monitoring
Restaurant Management
Reporting/Analytics
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
SMS Marketing
2-Way Messaging
Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging
SMS Survey
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Customer Feedback
Not specified
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video