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What is Guestplan?
Guestplan offers a remarkable blend of affordability, robust features, and a simple interface, whether you are already using a restaurant reservation system or thinking about transitioning to a new one. With Guestplan’s digital reservation platform, users can easily visualize their guest bookings using our interactive and customizable scheduling tool. Every reservation captures vital details including the guest's name, booking time, number of guests, and assigned table, all of which are seamlessly incorporated into our table management system. Choosing Guestplan as your restaurant reservation option enables you to effectively manage your guest list, oversee waiting lists, and adjust reservations from one centralized platform. Additionally, our guest list management feature makes it easy to organize bookings, keep track of returning patrons, and add personalized notes, enhancing each dining experience. This comprehensive system not only optimizes operational efficiency but also cultivates stronger connections with your customers. By integrating these functionalities, Guestplan is committed to elevating the way restaurants manage their reservations and interact with guests.
What is Altek?
Altek functions as a cutting-edge, AI-powered inquiry conversion engine tailored specifically for the hospitality industry. Unlike many tools that merely reply to guest emails, Altek elevates the experience by also overseeing the essential tasks that support those responses.
The platform's AI email assistant is its hallmark feature, adept at understanding guest emails in more than 100 languages. It seamlessly gathers real-time availability, pricing, and reservation details from various systems, including Mews, Oracle OPERA Cloud, Visbook/BookVisit, and Infor HMS, while simultaneously crafting replies and performing operational duties such as creating, modifying, or canceling reservations, recording guest notes, issuing payment links, and coordinating restaurant bookings or spa appointments—all within the same email thread.
This efficient approach enables front desk, booking, and central reservations teams to process requests in about thirty seconds, a remarkable reduction from the usual time of 5 to 15 minutes that is typically spent maneuvering through multiple platforms. The system establishes approval as the standard procedure, categorizing each action as draft, approved, or auto-sent according to the property's criteria and risk assessment, which are thoroughly documented in an audit log. Additionally, this advanced system not only streamlines workflows but also significantly boosts guest satisfaction and operational effectiveness, making it an invaluable tool for modern hotels. By integrating such capabilities, Altek positions itself as a leader in enhancing the guest experience and optimizing hotel operations.
Media
No images available
Integrations Supported
Shiftbase
API Availability
Has API
API Availability
Has API
Pricing Information
€24.99 per month
Free Version
Free Trial Offered?
Pricing Information
$399/month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Guestplan
Date Founded
2006
Company Location
Netherlands
Company Website
www.guestplan.com
Company Facts
Organization Name
Altek AI AS
Date Founded
2024
Company Location
Norway
Company Website
www.altek.ai/
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking