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What is Guidewire ClaimCenter?

Guidewire ClaimCenter is recognized as a leading platform for managing claims, specifically designed to enhance the entire claims lifecycle for property and casualty (P&C) insurance companies. This robust system includes a diverse range of features that facilitate everything from the initial claim submission to the final settlement, allowing insurers to process claims more quickly and accurately. Key functionalities include automated workflows, integrated analytics, real-time performance monitoring, and advanced fraud detection tools, all contributing to improved operational efficiency and elevated customer satisfaction. Serving various insurance segments, such as personal, commercial, and workers' compensation, ClaimCenter can function either as a standalone solution or as part of the broader Guidewire InsuranceSuite. By leveraging ClaimCenter, insurers can not only streamline their claims procedures but also acquire valuable insights that support strategic decision-making, ensuring they remain responsive to evolving market dynamics. The successful deployment of this platform can result in marked enhancements in efficiency and service quality, ultimately leading to stronger customer loyalty and business growth. Additionally, the adaptability of ClaimCenter allows insurers to continuously refine their processes in a competitive landscape.

What is Ebix FACTS?

The FACTS® product suite serves a diverse range of industries through a cohesive information system that encompasses Health, Indemnity, TPA, PPO, HMO, PHO, IPA, MSO, Group Administration, COBRA, Section 125-Integrated Flexible Benefits, and Workers' Compensation with Integrated Managed Care, providing comprehensive coverage around the clock. Since the introduction of HIPAA, the foundational design of the FACTS® system has focused on solutions that comply with HIPAA regulations. With a strong commitment to making the path to HIPAA compliance as smooth and efficient as possible, FACTS® emphasizes preparation well ahead of mandated federal deadlines. The fully integrated and interactive systems offered by FACTS®—which can be accessed through both the Internet and voice—empower healthcare professionals and administrators with 24/7 access to critical claims and benefit information, while also facilitating real-time transactions such as online EDI claim submissions. By leveraging these resources, organizations can greatly improve their risk management and insurance oversight processes. In addition, FACTS® is unwavering in its commitment to ongoing enhancement of its services to better meet the evolving needs of its users, ensuring that they are always equipped with the best tools available. This dedication to improvement underscores the company's mission to provide exceptional support tailored to the challenges faced by its clientele.

Media

Media

Integrations Supported

Gradelink SIS
Guidewire

Integrations Supported

Gradelink SIS
Guidewire

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25000 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Guidewire Software

Date Founded

2001

Company Location

United States

Company Website

www.guidewire.com/products/core-products/insurancesuite/claimcenter-claims-management-software

Company Facts

Organization Name

Ebix

Date Founded

1989

Company Location

United States

Company Website

www.ebix.com/facts

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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