HASTUS Reviews & Ratings

HASTUS

1.0 out of 5 stars

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features 3 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

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What is HASTUS?

Travelers deserve services that are both flexible and efficient, meeting their expectations for quality. It is essential to configure your network to foster integrated mobility, ultimately contributing to the creation of smarter, more sustainable, and inclusive urban areas. By executing effective community engagement strategies, you can simultaneously enhance employee satisfaction and participation. Our solutions are currently employed in more than 25 countries, facilitating the planning, scheduling, and operation of various transport services, which include buses, metros, trams, and light rail systems. Creating modern and efficient rail networks that address passenger needs requires delivering outstanding service while also keeping costs low and making the most of limited resources. The challenge is compounded by changing travel behaviors and fluctuating levels of demand, making the planning of service offerings increasingly complex. Therefore, the continuous optimization of your infrastructure, rolling stock, and staffing needs is a persistent challenge that calls for innovative solutions and strategic planning. By tackling these intricate issues, we can create a transport system that is not only more reliable and responsive but also better suited for the future of urban mobility. Ensuring that all stakeholders are considered will enhance the overall effectiveness of the transport network.

What is Advanced Customer Information System (A-CIS)?

Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience. The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site. In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

GIRO

Date Founded

1979

Company Location

Canada

Company Website

www.giro.ca/en-ca/

Company Facts

Organization Name

Wabtec

Date Founded

1869

Company Location

United States

Company Website

www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis

Categories and Features

Public Transportation

Dispatch Management
Fixed Route Management
Paratransit Management
Scheduling

Categories and Features

Public Transportation

Not specified

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