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What is HCL Digital Experience?

Building a website is something anyone can do, yet crafting an engaging digital experience for customers, employees, or business partners can be quite challenging. HCL DX simplifies this process, allowing users to quickly and efficiently design outstanding digital interactions for diverse audiences across multiple channels, ultimately enhancing user engagement. With HCL DX, businesses can focus more on creativity and less on technical hurdles.

What is Airkit?

Airkit serves as a digital platform that enhances your existing systems of record to promote customer engagement effectively. It enables the digitization of every interaction during the customer journey, from sales to service. Benefits include streamlined onboarding processes, self-service account modifications, digital cross-selling opportunities, and strategies for preventing customer churn. Users can take advantage of pre-designed components and templates tailored for web, mobile, chat, and voice applications, or they can create custom solutions. This platform allows you to deploy high-quality applications swiftly and reliably, equipped with top-notch error management and debugging features, which leads to fewer errors and reduced maintenance efforts. Additionally, you can develop your branding elements and asset libraries to ensure your applications adhere to your brand standards. Airkit also facilitates integration with customer data through APIs or existing integrations, enabling seamless connections between apps and core systems. With integrated analytics and reporting tools, user engagement can be effectively measured and enhanced over time. Furthermore, it significantly minimizes the amount of paperwork needed for various security, privacy, and compliance certifications, all while adhering to regulations such as TCPA, SOC2, PCI, GDPR, and HIPAA. Ultimately, Airkit empowers businesses to provide a cohesive and compliant digital experience for their customers.

Media

Media

Integrations Supported

AnyData
Graymatics
Infor Talent Science
Orbita

Integrations Supported

Braintree
Freshdesk
Intercom
Microsoft Dynamics 365
NiCE CXone Mpower
SAP Ariba
Salesforce
Shopify
Stripe
Twilio
Zendesk

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HCLSoftware

Date Founded

2019

Company Location

India

Company Website

www.hcl-software.com/dx

Company Facts

Organization Name

Airkit

Date Founded

2017

Company Location

United States

Company Website

www.airkit.com

Categories and Features

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Wiki
Workflow Management

Low-Code Development

Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Feedback Collection

Customer Experience

Action Management
Analytics
Multi-Channel Collection
Survey Management

Digital Experience Platforms (DXP)

Calendar
Digital Asset Management
File Sharing
Form Builder
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Workflow Management

Low-Code Development

Business Process Automation
Drag & Drop
Integrations Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

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