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What is HCL IntelliOps Event Management?

HCL IntelliOps Event Management is a vital component of the Intelligent Full Stack Observability within the HCLSoftware Intelligent Operation ecosystem. This advanced AI-driven IT Event Management solution equips organizations with state-of-the-art features, including real-time topology-based alert correlation, machine learning-driven alert correlation, and effective noise reduction. Additionally, the product smoothly integrates with existing monitoring tools and IT service management software, facilitating prompt and effective issue resolution while enhancing overall operational efficiency.

What is BMC AMI Ops?

BMC AMI Ops is an AIOps-powered mainframe operations platform that helps enterprises improve observability, resilience, performance, automation, and cost control. The solution is designed for teams managing critical mainframe environments where blind spots, alert noise, manual triage, and performance issues can create operational risk. BMC AMI Ops provides a single integrated view across multiple mainframe systems and subsystems, giving teams clearer visibility into z/OS, z/OS UNIX, CICS, Db2, IMS, IBM MQ, Java workloads, networks, storage, batch processing, and capacity drivers. Its AI-driven anomaly detection helps identify unusual behavior and potential issues before they become service disruptions. Self-learning AI and machine learning models continuously adapt to system behavior, improving the accuracy of problem detection over time. Embedded GenAI capabilities translate findings into context, business impact, and guided remediation so operators can move from alert to action faster. The platform also supports OpenTelemetry-compliant streaming, helping organizations extend mainframe observability into broader enterprise monitoring and analytics platforms. BMC AMI Ops helps consolidate alerts, reduce operational noise, automate repetitive tasks, and improve mean time to detect and resolve problems. Its automation and optimization capabilities can reduce human error, improve resource utilization, lower CPU and MIPS usage, and support more efficient mainframe operations. The broader capability set includes monitoring, automation, network visibility, CICS control, Db2 optimization, IMS insights, Java environment monitoring, MQ management, storage oversight, batch optimization, cost analytics, console management, and real-time operational data streaming.

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Integrations Supported

Amazon CloudWatch
Apache Kafka
Azure Monitor
Dynatrace
Grafana Cloud
HCL iObserve
Microsoft System Center Operations Manager (SCOM)
RabbitMQ
ScienceLogic
ServiceNow
Splunk AppDynamics
Splunk Enterprise
Syslog-ng

Integrations Supported

Cherwell HR Service Management
Cherwell Software
Citrix Analytics
IBM Db2
Io-Tahoe
Jira
SAP Cloud Platform

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

HCLSoftware

Company Website

www.hcl-software.com

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com/it-solutions/bmc-ami-ops.html

Categories and Features

AIOps

Not specified

Incident Management

IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Ticket Management

Categories and Features

AIOps

Not specified

Server Monitoring

Not specified

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