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What is HCL IntelliOps Event Management?

HCL IntelliOps Event Management is a vital component of the Intelligent Full Stack Observability within the HCLSoftware Intelligent Operation ecosystem. This advanced AI-driven IT Event Management solution equips organizations with state-of-the-art features, including real-time topology-based alert correlation, machine learning-driven alert correlation, and effective noise reduction. Additionally, the product smoothly integrates with existing monitoring tools and IT service management software, facilitating prompt and effective issue resolution while enhancing overall operational efficiency.

What is Dell APEX AIOps?

Are you overwhelmed by the constant barrage of alerts and tickets? Dell APEX AIOps can help decrease the noise, identify incidents more quickly, and resolve issues with greater efficiency. Don't let an influx of alerts hinder your productivity. We automatically filter out these bothersome notifications, allowing you to focus on your work without interruptions. Say goodbye to traditional tickets; we provide you with "Situations" instead, enabling you to address problems proactively before they escalate and affect customer satisfaction. Stop the cycle of switching between multiple tools—our solution consolidates everything into one platform, making it easy to manage any incident, no matter where it originates. Harness the power of AI and machine learning to recognize trends and proactively avert future issues. With continuous delivery comes constant change, and Dell APEX AIOps streamlines the incident management process for ongoing enhancement. As a result, you can dedicate more time to other essential and fulfilling activities in your work life. Embrace a more efficient workflow and reclaim your focus today.

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Integrations Supported

HCL BigFix Service Management
Amazon CloudWatch
Apache Kafka
Dynatrace
Grafana Cloud
HCL BigFix AEX
HCL iObserve
LogicMonitor
Microsoft System Center Operations Manager (SCOM)
Nagios Core
OpenNMS
RabbitMQ
ScienceLogic
Sumo Logic
Syslog-ng

Integrations Supported

HCL BigFix Service Management
AlertOps
Dell APEX
Exoprise Service Watch
HCL MyXalytics FinOps
eG Enterprise

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

HCLSoftware

Company Website

www.hcl-software.com

Company Facts

Organization Name

Dell Technologies

Date Founded

1984

Company Location

United States

Company Website

www.dell.com/en-us/dt/apex/aiops.htm

Categories and Features

AIOps

Not specified

Incident Management

IT Incident Management
Incident Reporting
Root-Cause Diagnosis
Ticket Management

Categories and Features

AIOps

Not specified

Cloud Monitoring

Not specified

DevOps

Dashboard

IT Alerting

Not specified

IT Management

Capacity Monitoring
User Activity Monitoring

Observability

Not specified

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