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What is HCL iAutomate?

HCL iAutomate is a part of the HCLSoftware AI & Intelligent Operations suite, specifically within the Infrastructure Automation and Orchestration sector. This intelligent runbook automation solution merges artificial intelligence with automation to streamline and enhance the lifecycle of enterprise IT operations. By utilizing technologies such as machine learning and natural language processing, it effectively identifies problems, suggests solutions, and triggers automated fixes, enabling a seamless zero-touch automation experience. Moreover, it facilitates comprehensive incident resolution and task automation throughout the entire infrastructure and application landscape, leveraging an extensive library of over 3400 configurable and reusable runbooks. This innovation not only enhances operational efficiency but also significantly reduces the manual effort required for IT management tasks.

What is Axcient DRaaS?

Axcient Fusion enables managed service providers to enhance and consolidate their infrastructure and workloads through a cohesive cloud platform. This innovative solution not only lowers costs but also simplifies management, accelerates recovery processes, and includes automated run-books that boost overall efficiency. Furthermore, it promotes smooth collaboration and optimal resource utilization for MSPs, allowing them to better serve their clients and improve operational workflows. Overall, Axcient Fusion represents a significant advancement in how managed service providers can operate effectively in today’s digital landscape.

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Integrations Supported

Cherwell Software
HCL BigFix
HCL BigFix Service Management
Jira
Microsoft System Center
ServiceNow
Zenoss

Integrations Supported

Backup Radar
Datto RMM
Datto Workplace
ScalePad Backup Radar

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

On-Prem

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HCLSoftware

Company Website

www.hcl-software.com

Company Facts

Organization Name

Axcient

Date Founded

2006

Company Location

United States

Company Website

axcient.com

Categories and Features

IT Management

Not specified

Runbook Automation

Not specified

Categories and Features

Disaster Recovery

Bare-Metal Recovery
Failover Testing

Runbook Automation

Not specified

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