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What is HCL iControl?

HCL iControl is an integral component of the Intelligent Full Stack Observability ecosystem found within the HCLSW AI & IO framework. This tool offers instant insights into essential business processes, enabling teams to take proactive measures in managing their operations effectively. By removing blind spots and presenting a holistic overview, it helps organizations anticipate and mitigate potential problems as they arise. Consequently, this facilitates faster decision-making, enhances operational efficiency, and provides improved oversight of business activities. Ultimately, the use of HCL iControl leads to a more agile and responsive organizational environment.

What is HCL iAutomate?

HCL iAutomate is a part of the HCLSoftware AI & Intelligent Operations suite, specifically within the Infrastructure Automation and Orchestration sector. This intelligent runbook automation solution merges artificial intelligence with automation to streamline and enhance the lifecycle of enterprise IT operations. By utilizing technologies such as machine learning and natural language processing, it effectively identifies problems, suggests solutions, and triggers automated fixes, enabling a seamless zero-touch automation experience. Moreover, it facilitates comprehensive incident resolution and task automation throughout the entire infrastructure and application landscape, leveraging an extensive library of over 3400 configurable and reusable runbooks. This innovation not only enhances operational efficiency but also significantly reduces the manual effort required for IT management tasks.

Media

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Media

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Integrations Supported

Dell APEX AIOps
Dynatrace
HCL iObserve
ScienceLogic
Splunk AppDynamics
Zabbix

Integrations Supported

Cherwell Software
HCL BigFix
HCL BigFix Service Management
Jira
Microsoft System Center
ServiceNow
Zenoss

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

On-Prem

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

HCLSoftware

Company Website

www.hcl-software.com

Company Facts

Organization Name

HCLSoftware

Company Website

www.hcl-software.com

Categories and Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Categories and Features

IT Management

Not specified

Runbook Automation

Not specified

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